Search for dissertations about: "Djoko Setijono"

Found 1 swedish dissertation containing the words Djoko Setijono.

2. 1. The Development of Quality Management toward Customer Value Creation

   Author : Djoko Setijono; Dick Sandberg; Jens Jörn Dahlgaard; Bo Bergman; Växjö universitet; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; customer value; quality management; six sigma; lean production; Industrial engineering and economy; Industriell teknik och ekonomi;

   Abstract : The evolving roadmaps of TQM (i.e. Six Sigma and Lean Production) have reached a consensus that creating value to customers is the aim of quality management. READ MORE