Search for dissertations about: "E. Lévesque"
Found 2 swedish dissertations containing the words E. Lévesque.
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1. Climbing up the hearing rehabilitation ladder
Abstract : Hearing impairment is a major public health problem, affecting communication and participation, and is associated with a range of health problems. Most individuals with perceived hearing impairment do not seek help, do not opt for rehabilitation (hearing aids), and do not use prescribed hearing aids adequately. READ MORE
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2. Self-Service Recovery
Abstract : Service recovery is about problems. What happens when customers experience problems? Well, sometimes customers complain to the one responsible for the service. Sometimes customers do not complain but instead tell somebody else about the problem, possibly leading to a bad reputation for the one responsible for the service. READ MORE