Search for dissertations about: "Online Customer experience"
Showing result 1 - 5 of 10 swedish dissertations containing the words Online Customer experience.
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1. Exploring the online music market : consumer characteristics and value perceptions
Abstract : The advent of the Internet and the digitization of music has resulted in a multitude of new challenges and opportunities for the recording industry. So far, sales of digital downloadable music have not compensated for the decrease in CD sales throughout the twentyfirst century. READ MORE
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2. Understanding the effects of retailer attributes on customer responses in online grocery retailing
Abstract : Online grocery shopping is gaining importance for both customers and retailers. Retailers have recognized the importance of online grocery as an extension of their existing business model, serving as drivers for their marketing and growth strategies. READ MORE
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3. Customer value in parcel lockers. An initial qualitative investigation
Abstract : If you live in Sweden (and I guess you do), there is a two in three chance that youhave shopped online at least once in the last month. You may also know that inSweden on average, each of us spends over 3000 SEK per month buying goods andservices online. READ MORE
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4. On fit uncertainty-reducing interventions in retail supply chains
Abstract : Fit uncertainty is used in this doctoral thesis to describe the customer’s experience of uncertainty about the physical fit of a product when shopping for experience goods. Experience goods are products whose attributes are difficult to ascertain without physical examination. READ MORE
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5. Full-adoption of digital payment methods? : Barriers and barrier-breakers from a Swedish bank customer perspective
Abstract : Digitalisation and the Covid-19 pandemic have accelerated the decrease in demand for cash worldwide. This also concerns Sweden, which might be on its way to being the first cashless country in the world. The idea of a cashless society is motivated by various assumed benefits, although it also entails certain inherent challenges. READ MORE