Search for dissertations about: "Self Service Technologies"

Showing result 1 - 5 of 23 swedish dissertations containing the words Self Service Technologies.

  1. 1. Self Services and Disservices : Improving Avatars with Co-Design

    Author : Håkan Alm; Högskolan i Borås; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; Co-Design; Avatar; e-Services; Self Service Technologies; Informatik;

    Abstract : Corporations and government agencies that use Avatars claim there are substantial benefits for using them in their respective organizations; including 24/7 service availability, quick answers without a phone queue, and improved consistency in the responses provided. “There are also potential cost savings by having an Avatar answering questions compared to using personnel” (Lind and Salomonson, 2006). READ MORE

  2. 2. Self-Service Business Analytics and the Path to Insights : Integrating Resources for Generating Insights

    Author : Imad Bani Hani; Institutionen för informatik; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Self-Service Business Analytics; Business Analytics; Insights; Resource integration; organizational environment; service dominant logic;

    Abstract : The nature of today’s business demands that Business Analytics (BA) extends to an operational level to better support employees in their decision-making. This is noticeable from the constant requests for new reports and changes in old ones at different employee levels. READ MORE

  3. 3. A Middleware for Self-Managing Large-Scale Systems

    Author : Constantin Adam; Rolf Stadler; Arun Iyengar; KTH; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; autonomic computing; self-organization; decentralized control; web services; quality of service; Telecommunication; Telekommunikation;

    Abstract : This thesis investigates designs that enable individual components of a distributed system to work together and coordinate their actions towards a common goal. While the basic motivation for our research is to develop engineering principles for large-scale autonomous systems, we address the problem in the context of resource management in server clusters that provide web services. READ MORE

  4. 4. Uncertainties in Mobile Learning applications : Software Architecture Challenges

    Author : Didac Gil de la Iglesia; Marcelo Milrad; Jesper Andersson; Marc Jansen; Linnéuniversitetet; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; distributed systems; uncertainties; self-adaptation; QoS; collaboration; M-Learning; TEL; Mobile Learning; Distributed Systems; Uncertainties; Quality of Service; Self-Adaptation;

    Abstract : The presence of computer technologies in our daily life is growing by leaps and bounds. One of the recent trends is the use of mobile technologies and cloud services for supporting everyday tasks and the sharing of information between users. READ MORE

  5. 5. Moisture Induced Stress Perpendicular to Grain in Timber Structures

    Author : Martin Häglund; Avdelningen för Konstruktionsteknik; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; wood.; timber; perpendicular to grain; load combination factor; tensile stress; mechano-sorption; Moisture induced eigen-stress; varying moisture content;

    Abstract : Timber structures and wooden element are in general affected by moisture and moisture variation in different ways. Their hygroscopic properties result in adsorption of water when wetted and in desorption when dried. READ MORE