Search for dissertations about: "business training"

Showing result 1 - 5 of 87 swedish dissertations containing the words business training.

  1. 1. Challenges in Delivering Services: The Front-Line Hospitality and Tourism Employee Perspective

    Author : Christine Lundberg; Tommy D Andersson; Lena Mossberg; Bo Edvardsson; Mittuniversitetet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Front-line workers; tourism; hospitality; service encounter; critical incident techniques; work motivation and satisfaction; Business studies; Företagsekonomi; Front-line workers; tourism;

    Abstract : Significant challenges are faced by front-line hospitality and tourism employees interacting with customers on a daily basis. These challenges and the ways they are dealt with form the focus of this thesis. As they interact, a range of incidents may arise from highly satisfactory encounters to service failures. READ MORE

  2. 2. Performance in Franchise Systems : The Franchisee Perspective

    Author : Ehsan Asgharian Bourkheili; Hossein Dadfar; Staffan Brege; Linköpings universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Franchising performance; franchisee’s perspective; entrepreneurship; holistic view.;

    Abstract : During the last decades, franchising as an organizational form has received a lot of attention from researchers and practitioners alike. While many studies have examined various aspects of franchising from the franchisor's perspective, little research has taken the franchisee’s perspective. READ MORE

  3. 3. Career as an experiential learning voyage : Development of experiential assessment methodology in a lifelong learning context

    Author : Jens Graff; George Tesar; Ron Mahieu; Bo Lemar; Marin Marinov; Umeå universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Experiential learning; competence; recruitment; assessment methodology; lifelong learning; lifewide learning; Business studies; Företagsekonomi;

    Abstract : This research is in the management discipline, more specifically in human resource management concerned with staffing. It examines a relatively new phenomenon: career changes by a special cadre of individuals who have advanced education and training, perhaps a doctoral degree in sciences, humanities, or engineering, and who, at the dusk of their careers, became entrepreneurial and strive to switch from an executive position in business to an academic post or vice versa. READ MORE

  4. 4. Influences on Transfer Effectiveness : An Exploratory Study of Headquarters Transfer of Capabilities to Subunits in the Multinational Corporation

    Author : Olof Lindahl; Ulf Holm; Jens Gammelgaard; Uppsala universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Capability Transfer; Transfer Effectiveness; Multinational Corporation; Företagsekonomi; Business Studies;

    Abstract : This thesis investigates factors that influence the effectiveness of headquarters’ transfers of capabilities to subunits in multinational corporations.Received literature has emphasized that headquarters has a unique organizational position as the sender in such transfers. READ MORE

  5. 5. Swift transition and knowledge cycling : A study of knowledge transfer in technical consulting

    Author : Svjetlana Pantic-Dragisic; Jonas Söderlund; Cecilia Enberg; Linköpings universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Professional service firm; technical consulting firm; technical consultants; mobile engineers; knowledge transfer; mobility; swift transition; knowledge cycling; formal training;

    Abstract : The prominent shifts towards greater flexibility in work arrangements as well as in organizational forms have had profound effects on the labor market for engineers, and given rise to the technical consulting industry. The technical consulting firm is becoming increasingly important in many technology-based industries, as a growing number of technology-based firms rely on technical consulting firms to produce their outputs. READ MORE