Search for dissertations about: "educational organisations TQM"

Found 1 swedish dissertation containing the words educational organisations TQM.

2. 1. TQM-based self-assessment in educational organisations

   Author : Magnus Svensson; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Kvalitetsteknik; Quality Technology and Management;

   Abstract : The interest in Total Quality Management, TQM, has increased rapidly in both the private sector and in the public sector in many countries. In this thesis TQM refers to a management system consisting of core values, methodologies and tools, which support each other in order increase customer satisfaction with less use of resources. READ MORE