Search for dissertations about: "employee retention"

Showing result 1 - 5 of 6 swedish dissertations containing the words employee retention.

  1. 1. Unpacking Employer Branding in the Information Technology Industry

    Author : Amir Dabirian; Terrence E. Brown; John Ford; KTH; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Employer branding; employer branding value propositions; employer attractiveness; human resources management; recruitment; retention; psychological contract; IT industry; IBM Watson; artificial intelligence; Industrial Economics and Management; Industriell ekonomi och organisation;

    Abstract : Attracting and retaining the best talent is a concern, particularly for knowledge-based firms in high-turnover industries, which rely on a limited supply of highly qualified individuals (Ewing, Pitt, De Bussy, & Berthon, 2002). In 2014, 36% of global employers criticized talent shortages, and in a 2015 study, 73% of CEOs reported being concerned about the availability of workers with key skills (Mosley, 2015). READ MORE

  2. 2. Challenges in Delivering Services: The Front-Line Hospitality and Tourism Employee Perspective

    Author : Christine Lundberg; Tommy D Andersson; Lena Mossberg; Bo Edvardsson; Mittuniversitetet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Front-line workers; tourism; hospitality; service encounter; critical incident techniques; work motivation and satisfaction; Business studies; Företagsekonomi; Front-line workers; tourism;

    Abstract : Significant challenges are faced by front-line hospitality and tourism employees interacting with customers on a daily basis. These challenges and the ways they are dealt with form the focus of this thesis. As they interact, a range of incidents may arise from highly satisfactory encounters to service failures. READ MORE

  3. 3. A Model for Determinants of Employees' Attraction and Retention in the Banking Industry of Tanzania : Employees' Perspective

    Author : Wilson Mboya; Per Nilsson; Håkan Bohman; Lena Rantakyrö; Umeå universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business studies; Företagsekonomi; företagsekonomi; Business Studies;

    Abstract : Since the liberalization of the economy in early 1980s, Tanzania has witnessed an increased labour mobility in its various sectors and industries of the economy including the banking industry. This situation has been partly contributed by the rapid growth of the private service sector. READ MORE

  4. 4. Psychological perspectives on performance-based compensation : Implications for work-related and health-related outcomes

    Author : Alexander Nordgren Selar; Magnus Sverke; Helena Falkenberg; Johnny Hellgren; Tomas Jungert; Stockholms universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; compensation; financial incentives; health; income; job performance; need satisfaction; pay dispersion; performance-based pay; self-determination theory; turnover intention; well-being; work motivation; psykologi; Psychology;

    Abstract : In the past decades, the contributions of individuals have come into greater focus on all levels of employment in many types of organizations. For example, this is manifested through an increased use of individual performance-based pay setting, where individual evaluations of employees’ contributions lead to diversified pay raises among peers. READ MORE

  5. 5. Social Recognition and Employees' Organizational Support

    Author : Tómas Bjarnason; Göteborgs universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Services; Reciprocity; Organizational Commitment; Intent to Stay; Service effort; Service Improvements; Social Recognition; Influence; Skill-utilization; Approval;

    Abstract : The focal point of this study is to explore the support service employees give to their organization. Its main objective is to define the concept of organizational support and to examine its causes, in particular to investigate the effects of social recognition on employees’ organizational support. READ MORE