Search for dissertations about: "improving public administration"

Showing result 1 - 5 of 19 swedish dissertations containing the words improving public administration.

2. 1. Improvements for value creation in public services

   Author : Daniel Gyllenhammar; Chalmers tekniska högskola; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; value co-creation; public services; customer focus; welfare services; service ecosystems; public service logic; Improvements; change processes;

   Abstract : The demands on public services are constantly increasing and the public sector has, over the years, been subject to several management approaches trying to improve it. These new approaches have been criticized lately for an overly emphasis on market forces, specialization, and an intra-organizational focus, resulting in fragmented services and a poor system understanding for both citizens and employees of public organizations. READ MORE

4. 2. Co-creation of Value in Public Transportation - A Quality Management Perspective

   Author : Åsa Rönnbäck; Chalmers tekniska högskola; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; public transportation; quality management systems; self-assessment; public procurement; value creation; quality management; Action research;

   Abstract : Outsourcing service provision as a business strategy has become increasingly popular. This has resulted in new managerial challenges in terms of creating value for customers. The establishment of these inter-organisational relationships has resulted in additional actors, who perform a greater number of increasingly complex activities. READ MORE

5. 3. Lean in the Public Sector : Possibilities and Limitations

   Author : Erik Drotz; Bozena Poksinska; Ingela Bäckström; Linköpings universitet; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES;

   Abstract : The demands on efficiency and quality in the public sector have increased over the past few years, which have raised the need for strategies on how the public sector can be improved (Denhardt and Denhardt, 2000). Consequently, the concept of Lean production, or just Lean, have become increasingly spread, especially in health care, but also in government agencies, police, military and social services. READ MORE

6. 4. Learning within and between public-private partnerships

   Author : Rein Jüriado; Bengt Jacobsson; Sten Söderman; Anders Forssell; Stockholms universitet; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; organisational learning; public-private partnerships; knowledge; inter-organisational relations; Business studies; Företagsekonomi; Business Administration; företagsekonomi;

   Abstract : Local and national governments face increasing demands for modern, high-quality public services. To meet these challenges, a growing number of public organisations has, in the past few decades, ventured into public-private partnerships (PPP), a novel approach to improving public services by using the expertise accumulated in the private sector. READ MORE

7. 5. Towards a framework for analyzing IT strategy management in public sector : a case for IT organisations in the public sector

   Author : Anayanci López Poveda; Paul Johannesson; Lazar Rusu; Anne Håkansson; KTH; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; IT strategy management; strategic management of IT; IT service management; public sector; small medium sized IT organizations.; SRA - ICT; SRA - Informations- och kommunikationsteknik;

   Abstract : Small/medium sized public sector IT organisations combine several characteristics that difficult the effective use of an IT strategy. Research has reported small/medium sized organisations as using unstructured and informal IT management initiatives, which frequently leads to inexistent or incipient use of IT strategy. READ MORE