Search for dissertations about: "managing service delivery"

Showing result 1 - 5 of 14 swedish dissertations containing the words managing service delivery.

2. 1. IT Service Delivery in Nicaraguan Internet Service Providers : analysis and Assessment

   Author : Will Johnny Flores Delgadillo; Paul Johannesson; Lazar Rusu; Eva Söderström; KTH; []
   Keywords : NATURVETENSKAP; NATURAL SCIENCES; IT; service delivery; Internet service provider; Information technology; Informationsteknik; SRA - ICT; SRA - Informations- och kommunikationsteknik;

   Abstract :   The thesis addresses the research question: How to describe, understand, and explain IT service delivery? Based on the research question, the following research questions were derived:  How to analyse IT service delivery based on ITIL in order to determine its current situation? How to formalize elements of IT service delivery in maturity level that can be used to assess its current status? These research questions are answered by two IT artefacts: an analysis method and a maturity model for IT service delivery. Both of them are constructed by design-science research guidelines. READ MORE

4. 2. Managing variation in hospital patient flows

   Author : Olle Olsson; Erik Sandberg; Mattias Elg; Daniel Ekwall; Linköpings universitet; []
   Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES;

   Abstract : Performing healthcare services is a complex practice. With the continuous developments in the medical field, healthcare organisations and professionals have become increasingly specialised, and healthcare services increasingly fragmented. READ MORE

5. 3. Managing care pathways for patients with complex care needs

   Author : Magdalena Smeds; Bozena Poksińska; Mattias Elg; Henrik Eriksson; Linköpings universitet; []
   Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Quality management; Care pathways; Complex care needs; Cancer care; Healthcare; Coordination; Standardization; Customization; Personalization; Timely; Equitable; Accessible; Patient-centred; Standardiserade vårdförlopp; SVF; Cancervård;

   Abstract : One of the central challenges for the healthcare system today is how to manage care for patients with complex needs. This patient group is not well-defined but covers patients with serious diseases and comorbidities, or with a limited ability to perform basic daily functions due to physical, mental or psychosocial challenges. READ MORE

6. 4. Managers and health professionals in the acute care chain : – A need for a shared understanding in the care of patients with acute abdominal pain

   Author : Alexander Tegelberg; Åsa Muntlin Athlin; Eva Jangland; Claes Juhlin; Birgitta Sundström Wireklint; Ann-Charlotte Falk; Olov Norlén; Uppsala universitet; []
   Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Acute abdominal pain; Fundamentals of Care; Managers; Health professionals; Ambulance service; Emergency department; Surgical department; Caring Sciences; Vårdvetenskap; Hälso- och sjukvårdsforskning; Health Care Research; Surgery; Kirurgi;

   Abstract : Background: Managers and health professionals, so-called stakeholders, at the system and clinical level in the acute care chain, are responsible for providing safe and high-quality care encompassing both nursing and medical aspects. In patients with acute abdominal pain (AAP), high-quality nursing care has been described as not always being delivered across the entire acute care chain. READ MORE

7. 5. Content and Resource Management in Edge Networks

   Author : Mohammadhassan Safavi; Nätverk och säkerhet; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Content delivery networks; Machine Learning; Internet of Things; Fog Computing;

   Abstract : In this thesis, we investigate and develop new methods for efficient and functional use of resources in edge networks. Setting this work aside from previous work, we study User Generated Content (UGC) such as social media information and data generated in the new emerging Internet of Things systems. READ MORE