Search for dissertations about: "product satisfaction"

Showing result 1 - 5 of 46 swedish dissertations containing the words product satisfaction.

  2. 1. Product Representations Exploring Computer-Based Technologies and Customers' Understanding of Product Concepts

    Author : Mikael Söderman; Chalmers tekniska högskola; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; product concepts; product representation knowledge; product knowledge; customer communication; product development; product representations; understanding;

    Abstract : A large proportion of new products does not succeed on the market. One explanation is that companies have misinterpreted, or not succeeded in identifying the needs and requirements of their customers. READ MORE

  4. 2. The Dynamics of Requirements and Product Concept Management A Product Modelling Approach

    Author : Fredrik Andersson; Chalmers tekniska högskola; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; requirements management; functional representation; product modelling; rationale; design theory and methodology; product development;

    Abstract : Product development is in many respects the process of identifying and envisaging needs and bringing those needs into life. To make it challenging, the competition forces companies to continuously reduce development and manufacturing cost while increasing customer satisfaction. READ MORE

  5. 3. On Formal Methods for Large-Scale Product Configuration

    Author : Alexey Voronov; Chalmers tekniska högskola; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; NATURVETENSKAP; NATURAL SCIENCES; constraint satisfaction; knowledge compilation; Boolean satisfiability; supervisory control theory; product configuration;

    Abstract : In product development companies mass customization is widely used to achieve better customer satisfaction while keeping costs down. To efficiently implement mass customization, product platforms are often used. A product platform allows building a wide range of products from a set of predefined components. READ MORE

  6. 4. Effects of critical incidents on consumer satisfaction

    Author : Margareta Friman; Karlstads universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Perceived service quality; Consumer satisfaction; Negative critical incidents; Affect; Public transport; Psykologi; Psychology; Perceived service quality; Consumer satisfaction; Negative critical incidents; Affect; Public transport;

    Abstract : Satisfaction is assumed to be an important cause of attitude change by mediating between preexposure and postexposure attitudes. A number of factors account for whether one is satisfied or not with a specific product or service. One factor is expectations, another performance of the product or service, and a third disconfirmation of expectation. READ MORE

  7. 5. The Leader of the Pack : A Service Perspective on Packaging and Customer Satisfaction

    Author : Martin Löfgren; Anders Gustafsson; Lars Witell; Bo Edvardsson; Bo Bergman; Karlstads universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Customer satisfaction; Kano; Packaging; Business studies; Företagsekonomi; Business Administration; Företagsekonomi;

    Abstract : Almost everything we as consumers buy in a store has a package. Packages have many functions – some, if not all, present marketers with the opportunity to gain competitive advantages. READ MORE