Search for dissertations about: "quality dimensions"
Showing result 1 - 5 of 365 swedish dissertations containing the words quality dimensions.
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1. Understanding Solution Quality
Abstract : The integration of services and products into solutions can open up new business opportunities for firms. This thesis concerns how firms can provide solutions that are perceived as high quality. Solutions are often provided over several years, which implies a changed customer relationship compared to product provisions. READ MORE
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2. Information Quality in Industrial Environmental Management: Defining and Managing Quality of Environmental Information
Abstract : This thesis aims to describe how quality of environmental information can be defined and managed to support industrial environmental management. Environmental information is used in industries to monitor and control the environmental aspects of products and processes. READ MORE
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3. The existence of logistics quality deficiencies and the impact of information quality in the dyadic order fulfillment process
Abstract : Measuring logistics quality is related to meeting customer expectations and needs, regardless of what those may be. Both over- and under-performance of logistics quality were found in previous studies. Diverging perceptions of logistics performance between customer and supplier were also fo.und in previous studies. READ MORE
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4. Engineering Quality Feelings : Applications in products, service environments and work systems
Abstract : Contemporary quality issues in product design are moving from materialistic to emotional user fulfillment; comprehensive research is needed to examine quality product feelings. This research is directed toward a deeper understanding of user and customer quality feelings for different product types, including services. READ MORE
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5. Leadership for Quality, Effectiveness and Health
Abstract : Leadership, quality, effectiveness and health are important factors in the achievement of organisational success. Three questions are addressed to study these elements: 1. How do leadership values relate to leadership behaviours, quality methodologies and health in organisations? 2. READ MORE