Search for dissertations about: "quality of products and services"
Showing result 1 - 5 of 74 swedish dissertations containing the words quality of products and services.
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1. Understanding Solution Quality
Abstract : The integration of services and products into solutions can open up new business opportunities for firms. This thesis concerns how firms can provide solutions that are perceived as high quality. Solutions are often provided over several years, which implies a changed customer relationship compared to product provisions. READ MORE
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2. Quality Practice : An Empirical Investigation of Product Development and the Goods-To-Service Continuum
Abstract : During the past 20 years, there has been steady growth not only in the service sector but also in the service content of most products. Traditional manufacturing companies have become more dependent on the services they provide and this part of their business is very important for their business result. READ MORE
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3. Engineering Quality Feelings : Applications in products, service environments and work systems
Abstract : Contemporary quality issues in product design are moving from materialistic to emotional user fulfillment; comprehensive research is needed to examine quality product feelings. This research is directed toward a deeper understanding of user and customer quality feelings for different product types, including services. READ MORE
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4. Health Care Customer Creativity
Abstract : Crafting and stimulating service innovation is considered a main research priority and remains a challenge for service providers. One suggested component of stimulating service innovation is customer creativity. READ MORE
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5. Quality-Impact Assessment of Software Products and Services in a Future Internet Platform
Abstract : The idea of a Future Internet platform is to deliver reusable and common functionalities to facilitate making wide ranges of software products and services. The Future Internet platform, introduced by the Future Internet Public Private Partnership (FI-PPP) project, makes the common functionalities available through so-called Enablers to be instantly integrated into software products and services with less cost and complexity rather than a development from scratch. READ MORE