Search for dissertations about: "returns management"
Showing result 1 - 5 of 57 swedish dissertations containing the words returns management.
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1. Towards returns management strategies in internet retailing
Abstract : The digital transformation of the retailing industry in recent years has had a profound effect on consumers’ behaviour on a global scale. When shopping and browsing online, consumers are not able to “touch and feel”, which means that product returns are inevitable. READ MORE
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2. On Aligning Returns Management with the E-commerce Strategy to Increase Effectiveness
Abstract : The returns management (RM) process has traditionally been seen as a value recovery process, which has resulted in an efficiency focus in the returns flow. This thesis present, the effects on a fashion e-commerce organisation, which is underprioritising or neglecting RM in general and consumer returns specifically. READ MORE
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3. Returns Avoidance and Gatekeeping to Enhance E-commerce Performance
Abstract : The mail order business was once a traditional method of selling and distributing clothes, and other commodities, to customers. Now, the e-commerce trend, with more sophisticated techniques of marketing, selling, and distributing goods, has not only challenged the traditional mail order system, it seems also that the traditional retail chain and even fashion chains are being challenged. READ MORE
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4. Strategic Management of Customer Relationships-A Network Perspective on Key Account Management
Abstract : This thesis deals with the key account management theme. The traditional view of key account management takes its roots in company practice and considers key customer accounts to be large complex customers with high financial returns - hence the notion of key - for the supplier firm. READ MORE
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5. Essays on Asset Management : Analyst Ratings, Reports, and Return Expectations
Abstract : “Mutual Fund Analysts as Information Intermediaries” studies mutual fund analyst reports in the context of active fund management models and how the reports’ informational content relates to fund flows and performance using dictionary-based and machine-learning approaches. “Are Subjective Expectations Formed as in Rational Expectations Models of Active Management?” examines forward-looking performance expectations of mutual fund analysts for global active equity funds. READ MORE