Search for dissertations about: "thesis on citizen relationship management"

Found 3 swedish dissertations containing the words thesis on citizen relationship management.

  2. 1. On the Limits of Nonprofit Firms

    Author : Manuel Echeverria; Nationalekonomiska institutionen; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Hierarchy; Nonprofits; Intrinsic Motivation; Culture;

    Abstract : DescriptionThis thesis consists of two papers. The first gives a game-theoretical treatment of the institutional homogenization of value-oriented firms. It explains why intrinsically motivated, value-oriented firms like non-profits may become similar to for-profit firms in terms of organization and norms. READ MORE

  4. 2. Promoting safety in organizations : The role of leadership and managerial practices

    Author : Malin Mattson; Johnny Hellgren; Ingemar Torbiörn; Magnus Sverke; Gudela Grote; Stockholms universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Transformational leadership; transactional leadership; safety-specific leadership; workplace safety; injuries; accidents; safety compliance; safety initiative; organizational citizenship behavior; communication; incident reporting; patient safety; incentive program; Psychology; psykologi;

    Abstract : Workplace accidents and injuries are a growing problem for organizations in Sweden as well as in many other countries. As a consequence, improving workplace safety has become an area of increasing concern for employers and politicians as well as researchers. READ MORE

  5. 3. Working with the Fogbow : Design and Reconfiguration of services and Participation in E-Government

    Author : Annelie Ekelin; Högskolan i Kalmar; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Information Technology; e-government; e-democracy; Technoscience Studies; Informatics; 24-timmarsmyndigheten; serviceutveckling inom offentlig sektor; medborgarperspektiv; Informatik;

    Abstract : This thesis is about the metaphors of the rainbow and the fogbow, investigations and evaluations, public Internet monitors, writing women, reflections and discussions about politics, design and democracy. It is also about the ongoing re-structuring of participation in service design within the development of E-Government. READ MORE