Search for dissertations about: "tjänstekvalitet"

Found 1 swedish dissertation containing the word tjänstekvalitet.

  1. 1. Managing Quality in a Service Context

    University dissertation from Linköping : Linköping University Electronic Press

    Author : Elisabeth Johansson; Linköpings universitet.; Linköpings universitet.; [2013]
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY;

    Abstract : In recent years, service organizations have had to increase the number of offerings they provide. These organizations face difficulties in changing their internal processes to provide high-quality offerings. READ MORE