Search for dissertations about: "Anders Lindvall"

Found 2 swedish dissertations containing the words Anders Lindvall.

  1. 1. Environmental Actions and Response - Reinforced Concrete Structures exposed in Road and Marine Environments

    Author : Anders Lindvall; Chalmers University of Technology; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; reinforcement corrosion; marine environment; frost action; bridges; concrete; chloride; de-icing salt; environmental actions; road environment; moisture conditions;

    Abstract : The expenses for repair, maintenance and remediation of existing concrete structures have significantly increased. A large proportion of these expenses are due to problems related to a lacking durability of the structure. READ MORE

  2. 2. Self-Service Recovery

    Author : Niklas E. Johansson; Anders G. Nilsson; Bo Edvardsson; Sten Carlsson; Jan Lindvall; Karlstads universitet; []
    Keywords : NATURAL SCIENCES; NATURVETENSKAP; NATURVETENSKAP; NATURAL SCIENCES; Service recovery; self-service technology; self-service recovery; IT-enabler; value creation; Informatics; Informatik; Information Systems; Informatik; Service recovery SR ; self-service technology SST ; self-service recovery SSR ;

    Abstract : Service recovery is about problems. What happens when customers experience problems? Well, sometimes customers complain to the one responsible for the service. Sometimes customers do not complain but instead tell somebody else about the problem, possibly leading to a bad reputation for the one responsible for the service. READ MORE