Search for dissertations about: "Assessment of service quality"
Showing result 1 - 5 of 87 swedish dissertations containing the words Assessment of service quality.
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1. Quality-Impact Assessment of Software Products and Services in a Future Internet Platform
Abstract : The idea of a Future Internet platform is to deliver reusable and common functionalities to facilitate making wide ranges of software products and services. The Future Internet platform, introduced by the Future Internet Public Private Partnership (FI-PPP) project, makes the common functionalities available through so-called Enablers to be instantly integrated into software products and services with less cost and complexity rather than a development from scratch. READ MORE
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2. Philosophical controversies in the evaluation of medical treatments : With a focus on the evidential roles of randomization and mechanisms in Evidence-Based Medicine
Abstract : This thesis examines philosophical controversies surrounding the evaluation of medical treatments, with a focus on the evidential roles of randomised trials and mechanisms in Evidence-Based Medicine. Current 'best practice' usually involves excluding non-randomised trial evidence from systematic reviews in cases where randomised trials are available for inclusion in the reviews. READ MORE
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3. Electronic service quality (e-SQ) in tourism : development of a scale for the assessment of e-SQ of tourism websites
Abstract : Electronic service quality (e-SQ) is a new developing area of research, which has strategic importance for businesses striving to address consumers in the electronic marketspace. It is known that consumer behaviour in an online environment may differ substantially from the one displayed in the physical world. READ MORE
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4. On sustainability assessment of technical systems : experience from systems analysis with the ORWARE and ecoeffect tools
Abstract : Engineering research and development work is undergoing a reorientation from focusing on specific parts of different systems to a broader perspective of systems level, albeit at a slower pace. This reorientation should be further developed and enhanced with the aim of organizing and structuring our technical systems in meeting sustainability requirements in face of global ecological threats that have far-reaching social and economic implications, which can no longer be captured using conventional approach of research. READ MORE
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5. Quality of Experience on Smartphones : Network, Application, and Energy Perspectives
Abstract : Smartphones have become crucial enablers for users to exploit online services such as learning, leisure, communicating, and socializing. The user-perceived quality of applications and services is an important factor to consider, in order to achieve lean resource management, to prevent user churn and revenue depletion of service or network providers. READ MORE