Search for dissertations about: "Charlotte Arkenback"
Found 1 swedish dissertation containing the words Charlotte Arkenback.
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1. Workplace Learning in Interactive Service Work: Coming to Practice Differently in the Connected Service Encounter
Abstract : We increasingly live in a world where human and digital work and activities are intertwined in so-called digital networks, which implies changes to the skills demanded by human labour. Traditionally, the professional encounter between a service provider and a customer, client or learner has been conceptualised as ‘a game between people’, with little interference from technologies of any sort. READ MORE
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