Search for dissertations about: "Christian Kowalkowski"

Found 3 swedish dissertations containing the words Christian Kowalkowski.

  1. 1. Enhancing the Industrial Service Offering New Requirements on Content and Processes

    University dissertation from Ekonomiska institutionen

    Author : Christian Kowalkowski; Staffan Brege; Per-Olof Brehmer; Lars Witell; [2006]
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Industrial service offerings; Bundling; Customer relationships; Process interfaces; TECHNOLOGY Industrial engineering and economy Industrial organisation; administration and economics; TEKNIKVETENSKAP Industriell teknik och ekonomi Industriell organisation; administration och ekonomi;

    Abstract : The overall purpose of this thesis is to describe and analyse how capital goods manufacturers can enhance their industrial service offering.The theoretical basis of this research is found in services marketing, recognising co-creation of value, that the service process is an open production system and that the customer determines value as the manufacturer can only offer value propositions. READ MORE

  2. 2. Managing the Industrial Service Function

    University dissertation from Linköping : Linköping University Electronic Press

    Author : Christian Kowalkowski; Per-Olof Brehmer; Maria Holmlund-Rytkönen; [2008]
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Industrial service offerings; service function; manufacturing firms; ICT; customer relationships; value; TECHNOLOGY Industrial engineering and economy Industrial organisation; administration and economics; TEKNIKVETENSKAP Industriell teknik och ekonomi Industriell organisation; administration och ekonomi;

    Abstract : During the past decade, growing attention has been given to industrial service offerings in the marketing literature as well as in many manufacturing firms. This phenomenon is often described as a goods-services transition, in which companies increasingly turn to the provision of industrial services in order to achieve competitive advantage, such a closer customer relationships and higher profit margins. READ MORE

  3. 3. Value assessment capabilities in early PSS development a study in the aerospace industry

    University dissertation from Luleå : Luleå tekniska universitet

    Author : Alessandro Bertoni; Luleå tekniska universitet.; [2012]
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Funktionella produkter; Functional Product Development; Produktinnovation; Product Innovation;

    Abstract : Providing added value to standalone products by adding services is at the core of product service systems (PSS) offered in manufacturing industries. Providing PSS requires a change not only in the way products are sold, but also in the way they are designed and developed. READ MORE