Search for dissertations about: "Design for service"

Showing result 1 - 5 of 694 swedish dissertations containing the words Design for service.

  1. 1. Design for Service : A framework for articulating designers’ contribution as interpreter of users’ experience

    Author : Katarina Wetter-Edman; Katarina Wetter Edman; Sweden Gothenburg Applied and Performing Arts. University of Gothenburg Faculty of Fine; Göteborgs universitet; Gothenburg University; []
    Keywords : design for service; design practice; service logic; service design; user involvement; user-centered design; materialization; narrative experience; Design for Service; user involvement user centered design; narrative; experience;

    Abstract : During the past approximately 15 years designers have paid increasing attention to service and changes in our society, resulting in a new design discipline – service design. In parallel, designers’ contributions to service development and innovation have been brought forward, often emphasizing designers’ capability of involving users, acting in and through multidisciplinary teams and using visualization skills in these situations. READ MORE

  2. 2. Service Design : a conceptualization of an emerging practice

    Author : Katarina Wetter Edman; Sweden Göteborg Göteborgs universitet Högskolan för design och konsthantverk (HDK) Konstnärliga fakulteten; []
    Keywords : HUMANITIES; HUMANIORA; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; service design; design practice; design management; user involvement; service marketing management; service-dominant logic; tjänstedesign; designpraktik; design management; användarinvolvering; Service;

    Abstract : Service design is an emerging design practice with an interdisciplinary heritage. Most previousresearch has been based on what service designers do; with the increased academic interestin service design over the past decade, the time has come to conceptualize the underlyingdiscourses. READ MORE

  3. 3. How Service Ideas Are Implemented : Ways of Framing and Addressing Service Transformation

    Author : Tim Overkamp; Stefan Holmlid; Johan Blomkvist; Alison Prendiville; Linköpings universitet; []
    Keywords : HUMANITIES; HUMANIORA; NATURAL SCIENCES; NATURVETENSKAP; NATURVETENSKAP; HUMANIORA; NATURAL SCIENCES; HUMANITIES; service transformation; service implementation; service innovation; design; service logic; value co-creation; industrial service design;

    Abstract : As a field in practice and academia, service design is moving out of its formative phase. In service design research, the realisation of service transformation from idea to service practice and the ways that design(ers) can contribute to this process are topics that are not well understood yet. READ MORE

  4. 4. Design Space Exploration : co-operative creation of proposals for desired interactions with future artefacts

    Author : Bo Westerlund; Yngve Sundblad; Peter Ullmark; Elizabeth B.-N. Sanders; KTH; []
    Keywords : ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; HUMANITIES; HUMANIORA; HUMANIORA; HUMANITIES; Design process; co-operative design; participatory design; prototype; video prototype; attention; industrial design; design space; prop; Design; Design;

    Abstract : This thesis critically reflects on co-operative design workshops that I have conducted. The basic method used in these workshops draws on the participants’ embodied knowing. READ MORE

  5. 5. Designing for Resilience : Navigating Change in Service Systems

    Author : Vanessa Rodrigues; Stefan Holmlid; Gaby Odekerken-Schröder; Bo Westerlund; Linköpings universitet; []
    Keywords : SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; HUMANITIES; HUMANIORA; HUMANIORA; HUMANITIES; service design; service systems; resilience; value creation; systemic design;

    Abstract : Services are prone to change in the form of expected and unexpected variations and disruptions, more so given the increasing interconnectedness and complexity of service systems today. These changes require service systems to be resilient and designed to adapt, to ensure that services continue to work smoothly. READ MORE