Search for dissertations about: "Design for service"

Showing result 6 - 10 of 808 swedish dissertations containing the words Design for service.

  2. 6. In/visible - Conceptualizing Service Ecosystem Design

    Author : Josina Vink; Bård Tronvoll; Bo Edvardsson; Katarina Wetter-Edman; Birgit Mager; Raymond P. Fisk; Karlstads universitet; []
    Keywords : HUMANIORA; HUMANITIES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; service design; service research; service ecosystems; social structures; systemic design; institutional theory; service-dominant logic; Business Administration; Företagsekonomi;

    Abstract : This thesis explores and advances the evolving understanding of service design in service research. The study problematizes the prevailing view of service design as the design of service offerings to improve customer experiences. READ MORE

  4. 7. Stakeholder Engagement for Service Design : How service designers identify and communicate insights

    Author : Fabian Segelström; Stefan Holmlid; Catriona Macaulay; Linköpings universitet; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; service design; design; service; design research; tjänstedesign; design; tjänst; användarstudier;

    Abstract : Service design is a field emerging from the new-found interest in services as a design material by practitioners and academics of the human-centred design tradition. As such, the field can build on the knowledge from previous work in design as well as in service research. READ MORE

  5. 8. Designing tools forconviviality : A design led exploration of ParticipatoryActivity Mapping

    Author : Fredrik Sandberg; Sara Ilstedt; Bo Westerlund; Stefan Holmlid; KTH; []
    Keywords : HUMANIORA; HUMANITIES; Convivial tool; design tools; service design; participatory design; space in between; heterogeneous; participatory activity mapping; absent; othering;

    Abstract : This thesis is a report of research work that contributes to the understandingof so-called convivial tools. It does this by describing how small enterprisesuse Participatory Activity Mapping as an approach to changing, as well ascaring about, people and the things that hold their work situations together. READ MORE

  6. 9. Designing for Change in Complex Systems : Design Considerations for Uptime in a Transportation System with Driverless Vehicles

    Author : Lina Rylander; Jonas Mårtensson; Magnus Eneberg; Josina Vink; KTH; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; HUMANIORA; HUMANITIES; Machine Design; Maskinkonstruktion;

    Abstract : The transportation system is undergoing a transformation to enable socially, environmentally, and economically sustainable transport solutions, and driverless trucks are considered one innovation that can contribute to a more sustainable and efficient transportation system. Nevertheless, introducing driverless trucks will cause disruptions in the system, and one considerable change is that the driver is no longer present. READ MORE

  7. 10. Innovation in a Changing World : Exploring PSS Design through Prototyping

    Author : Ryan Ruvald; Alessandro Bertoni; Andreas Larsson; Christian Johansson Askling; Blekinge Tekniska Högskola; []
    Keywords : HUMANIORA; HUMANITIES; Product-Service System Design; Design Thinking; Prototypes; Boundary Objects; Maskinteknik; Mechanical Engineering;

    Abstract : Customers across all sectors have increasing expectations (e.g. value, efficiency, availability, quality, etc.) and expanding needs which traditional business models fail to address simultaneously and stand-alone products cannot be expected to solve. READ MORE