Search for dissertations about: "Digitalization"
Showing result 6 - 10 of 151 swedish dissertations containing the word Digitalization.
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6. Older immigrants in need of care in times of digitalization : The case of filial piety in transition among Chinese families in Sweden
Abstract : Globalization has facilitated international communication and economic activities that motivate more international migration. Different cultures and values from the West and the East are interwoven in the same social context. READ MORE
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7. One-school-for-all As Practice – A Nexus Analysis of Everyday Digitalization Practices
Abstract : The Government of Sweden formulated a strategy in 2017 to digitalize the entire Swedish educational system. The government summarizes this strategy through three focus areas: (i) all parts of the school system shall have equitable digital competence, (ii) all parts of the school system shall have equal access to and usage of digital tools, and (iii) research and follow-up of the possibilities of digitalization shall be conducted. READ MORE
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8. Digitalization and innovation in the real estate and facility management sectors - an ecosystem perspective
Abstract : Digitalization has become a topic of several presentations and discussions in real estate industry seminars in recent years. Often the speeches are about why the real estate industry needs digitalization, presenting threats and opportunities for the participants of the seminars. READ MORE
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9. Are you really listening to what your customers are saying? Making use of customer feedback in the era of servitization and digitalization
Abstract : As digitalization and servitization are transforming the customer offering, and as customers’ wishes and needs are growing increasingly complex, the processes related to understanding how customers perceive the offering need to adapt accordingly. Thus, the customer feedback channels and content are impacted, creating challenges and opportunities for firms in both service and manufacturing industries. READ MORE
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10. The evolving role of customer focus in quality management: Using customer feedback to mobilize quality improvements in the age of digitalization and increased service delivery
Abstract : Understanding customer needs is fundamental for being able to deliver high quality products and services, and, as a result, maintain and improve customer satisfaction. Achieving this has become a challenge, as rapid technological developments, market saturation, and increasingly skilled competition from low-cost economies have led to progressively more complex customer needs. READ MORE