Search for dissertations about: "Erik Wästlund"
Showing result 1 - 5 of 13 swedish dissertations containing the words Erik Wästlund.
-
1. Experimental studies of human-computer interaction : working memory and mental workload in complex cognition
Abstract : Complex cognition is readily described as cognitive tasks requiring the coordination of multiple steps of processing or tasks exceeding short term memory capacity. Similarly, mental workload may be described as the use and temporary expenditure of a finite amount of information processing capacity. READ MORE
-
2. Manipulation and Measurement of Mental Workload: An experimental investigation in human-computer interaction
Abstract : .... READ MORE
-
3. Tinkering the Wicked Problem of Privacy : Design Challenges and Opportunities for Crypto-based Services
Abstract : Data privacy has been growing in importance in recent years, especially with the constant increase of online activity. Consequently, researchers study, design, and develop solutions aimed at enhancing users' data privacy. The wicked problem of data privacy is a dynamic challenge that defies straightforward solutions. READ MORE
-
4. Changing the servicescape : The influence of music and self-disclosure on approach-avoidance behavior
Abstract : The purpose of this thesis is to investigate and understand the effect of a servicescape’s ambient and social conditions on consumers’ Approach/Avoidance behavior in a retail context. More specifically, this thesis investigates the effect of music (ambient stimuli) and employees’ self-disclosure (social stimuli) on consumers’ Approach/Avoidance behavior in a retail store. READ MORE
-
5. Changing the servicescape : The influence of music, self-disclosure and eye gaze on service encounter experience and approach-avoidance behavior
Abstract : The purpose of this thesis is to investigate and understand the effect of a servicescape’s ambient and social conditions on consumers’ service encounter experience and their approach/avoidance behavior in a retail context. In three papers, with a total sample of over 1600 participants (including 550 actual consumers) and seven experiments, the author investigates the effect of music (ambient stimuli), employees’ self-disclosure (verbal social stimuli) and employees’ gazing behavior (nonverbal social stimuli) on consumers’ service encounter experience and approach/avoidance behavior in a retail store. READ MORE