Search for dissertations about: "Jerzy Kociatkiewicz"

Found 1 swedish dissertation containing the words Jerzy Kociatkiewicz.

2. 1. Introduction of POSO concept by WILO AB and its Benefits for the Company

   Author : Wojciech Wielgosz; Anna Tourlova; Christine Lundberg; Jerzy Kociatkiewicz; Lauranne Fina Tyttie Luc Emilie Venezia; Växjö universitet; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; POSO; WILO; Service; service management; customer relation management; Economics; Nationalekonomi;

   Abstract : The Swedish branch of the WILO Group and the daughter of the WILO AG, which is one of the biggest producer of pumps worldwide, is going to introduce a new business organization concept in Sweden and evolve the present company's structure into a more customer-oriented one (Project-Oriented-Service-Organization) based on the experiences of the parental company in Germany – WILO AG.A new service approach is going to be introduced by a company, which deals with business-to-business customers. READ MORE