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Showing result 1 - 5 of 376 swedish dissertations matching the above criteria.

2. 1. Customer value in commercial experiences : Expecting the unexpected

   Author : Maria Eriksson; Håkan Wiklund; Ingela Bäckström; Pernilla Ingelsson; Su Mi Park-Dahlgaard; Mittuniversitetet; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Commercial Experience; Customer Value; Hedonic Value; Quality; Experiential quality; TQM; Kano model; Attractive Quality; Co-creation; Storytelling; Strong Engagement; Kommersiell upplevelse; Kundvärde; Njutnings- upplevelseinriktat värde; Kvalitet; Upplevelsekvalitet; TQM; Kano-modellen; Attraktiv kvalitet; Samskapa; Storytelling och Starkt engagemang;

   Abstract : To an ever greater extent, customers desire experiences that are highly emotional, personally designed and memorable. Today’s customer has an increasing need to be entertained and often searches for pleasurable offerings of hedonic value. READ MORE

4. 2. Kvalitet som utsaga och praktik - kvalitetsaspekter med fokus på skolmåltiden i Sverige

   Author : Berit Lundmark; Uppsala universitet; []
   Keywords : kvalitet; skolmåltider;

   Abstract : .... READ MORE

5. 3. “Quality Problems” in Swedish Municipal Adult Education : The Micropolitics of Quality Construed in the Audit Society

   Author : Johanna Mufic; Andreas Fejes; Song-ee Ahn; Andreas Bergh; Linköpings universitet; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Adult Education; Governing; Swedish Schools Inspectorate; Quality; WPR-approach; Kvalitet; Skolinspektion; Styrning; WPR-applikation; Vuxenutbildning;

   Abstract : The aim of this thesis was to analyze and critically scrutinize how quality is construed in an audit process in Swedish Municipal Adult Education (MAE) and the discursive effects. Drawing on adult education policy documents and observations of a quality audit process, as well as the Swedish Schools Inspectorate’s (SSI) Day, this study also contributes to the uncharted field of how the micropolitics of “quality” is being produced in the Audit society within adult education. READ MORE

6. 4. Quality in palliative care from the patient perspective : Instrument development, perceptions of care received and the importance of care

   Author : Tuva Sandsdalen; Bodil Wilde-Larsson; Selvald Høye; Ingrid Rystedt; Vigdis Grøndahl Abrahamsen; Reidun Hov; Britt-Marie Ternstedt; Karlstads universitet; []
   Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; organization-related conditions; palliative care; patient perspective; person-related conditions; psychometric evaluation; quality of care; QPP-PC; systematic review; organisasjonsrelaterte forhold; palliative behandling og omsorg; pasient perspektiv; personrelaterte forhold; psykometrisk evaluering; kvalitet; QPP-PC; systematisk oversikt; Nursing Science; Omvårdnad;

   Abstract : The overall aim was to investigate the quality of palliative care from the patient perspective, to adapt and psychometrically evaluate the Quality from Patients’ Perspective instrument specific to palliative care (QPP-PC) and investigate the relationship between the combination of person- and organization-related conditions and patients’ perceptions of care quality.Methods: In the systematic literature review (I), 23 studies from 6 databases and reference lists in 2014 were synthesized by integrative thematic analysis. READ MORE

7. 5. The effect of leadership values, behaviors and methodologies on quality and health

   Author : Johan Larsson; Mittuniversitetet; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Leadership; Health; Quality; Organizational control; Workplace health promotion; Quality Technology and Management; TQM; Quality control; Kvalitetsteknik; Kvalitet; Other industrial engineering and economics; Övrig industriell teknik och ekonomi;

   Abstract : Syftet med den forskning som presenteras i denna avhandling är att bidra till ökad kunskap om hur ledarskap kan praktiseras för att främja både medarbetarnas hälsa och organisationers kvalitetsarbete. Tre forskningsfrågor är ställda: 1.Hur relaterar ledarnas värderingar till ledarnas beteende samt aspekter av hälsa och kvalitet?2. READ MORE