Search for dissertations about: "Kvalitetsteknik"

Showing result 1 - 5 of 246 swedish dissertations containing the word Kvalitetsteknik.

  1. 1. From Customer Satisfaction to Citizen Interaction : a cooperation model for community development based on Total Quality Management

    Author : Maria Fredriksson; Bengt Klefsjö; Lars Carlsson; Johnny Lindström; Luleå tekniska universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Kvalitetsteknik;

    Abstract : Current problems with unemployment and the consequences of cut-down in the public sector need appropriate solutions, where private citizens perhaps take on more active roles than today, individually or in groups. The aim with this doctoral thesis is to contribute to one such solution, which is a cooperation model for societal development in local communities, based on Total Quality Management (TQM) and on the participation of many residents. READ MORE

  2. 2. Lean in the Public Sector : Possibilities and Limitations

    Author : Erik Drotz; Bozena Poksinska; Ingela Bäckström; Linköpings universitet; []

    Abstract : The demands on efficiency and quality in the public sector have increased over the past few years, which have raised the need for strategies on how the public sector can be improved (Denhardt and Denhardt, 2000). Consequently, the concept of Lean production, or just Lean, have become increasingly spread, especially in health care, but also in government agencies, police, military and social services. READ MORE

  3. 3. Exploring Trends, Patterns and Characteristics of Quality Management Through Text Mining

    Author : Daniel Carnerud; Ingela Bäckström; Kristen Snyder; Raine Isaksson; Mittuniversitetet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Quality Management; Total Quality Management; TQM; Quality Movement; Quality Revolution; Business Excellence; Text Mining; Systems Thinking; Kvalitetsteknik; Offensiv Kvalitetsutveckling; Systematiskt Kvalitetsarbete; Quality Management; Total Quality Management; TQM; Text Mining;

    Abstract : At frequent intervals, new reports and papers are published stressing the importance of high quality and quality improvement measures in the public and private sector if Sweden is to survive as a welfare state and industrial nation. The situation seems not to be unique for Sweden: similar opinions can be heard in other parts of the world as well. READ MORE

  4. 4. Development of user information products for complex technical systems

    Author : Olov Candell; Luleå tekniska universitet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Kvalitetsteknik; Quality Technology and Management;

    Abstract : Interaction with technological systems is an intrinsic part of daily life. The complexity of these man-made systems has reached unprecedented levels, and challenges the organizations that create and utilize them. At the same time they are often used in environments which imply very high requirements on safety, credibility, and reliability. READ MORE

  5. 5. Exploring Public Procurement of Swedish Railway Infrastructure Maintenance

    Author : Jens Aldenlöv; Bjarne Bergquist; Tina Karrbom Gustavsson; Per Erik Eriksson; Henrik Eriksson; Luleå tekniska universitet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Public Procurement; Railway Maintenance; Supply Chain Management; Contract Design; Kvalitetsteknik; Quality Technology Management;

    Abstract : In 2002, Sweden started to outsource its railway infrastructure maintenance. Through gradual exposure (i.e. outsourcing one contract area at a time), the Swedish Transport Administration has developed its competence of being a client towards its contractors. READ MORE