Search for dissertations about: "Robert Spencer"

Found 2 swedish dissertations containing the words Robert Spencer.

  2. 1. Strategic Management of Customer Relationships-A Network Perspective on Key Account Management

    Author : Robert Spencer; Lars Hallen; Ivan Snehota; Renato Fiocca; Uppsala universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business studies; Key Account; Strategic Customer Management; Network; Relationship management; Industrial marketing; Företagsekonomi; Business studies; Företagsekonomi;

    Abstract : This thesis deals with the key account management theme. The traditional view of key account management takes its roots in company practice and considers key customer accounts to be large complex customers with high financial returns - hence the notion of key - for the supplier firm. READ MORE

  4. 2. Molecular-level dissolved organic matter dynamics in lakes : Constraints on reactivity and persistence

    Author : Anne Marie Kellerman; Lars J. Tranvik; Dolly N. Kothawala; Thorsten Dittmar; Robert G. M. Spencer; Uppsala universitet; []
    Keywords : dissolved organic matter; DOM; dissolved organic carbon; organic matter characterization; fluorescence; PARAFAC; molecular weight; mass spectrometry; FT-ICR-MS; boreal lakes; Biology with specialization in Limnology; Biologi med inriktning mot limnologi;

    Abstract : Dissolved organic matter (DOM) is a central component of the global carbon cycle. Thus, small changes to the amount of DOM imported, processed and produced within lakes can have a large effect on regional carbon budgets. In addition to being a vital energy source at the base of the aquatic food web, DOM is physico-chemically reactive. READ MORE