Search for dissertations about: "Service Development"

Showing result 1 - 5 of 678 swedish dissertations containing the words Service Development.

  1. 1. Design for Service: A framework for articulating designers’ contribution as interpreter of users’ experience

    Author : Katarina Wetter Edman; Göteborgs universitet.; Gothenburg University.; [2014]
    Keywords : HUMANIORA; HUMANITIES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Design for Service; design practice; service logic; service design; user involvement user centered design; materialization; narrative; experience; design for service; user involvement; user-centered design; narrative experience;

    Abstract : During the past approximately 15 years designers have paid increasing attention to service and changes in our society, resulting in a new design discipline – service design. In parallel, designers’ contributions to service development and innovation have been brought forward, often emphasizing designers’ capability of involving users, acting in and through multidisciplinary teams and using visualization skills in these situations. READ MORE

  2. 2. States of Development Essays on the Political Economy of Development in Asia

    University dissertation from Stockholm : Department of Economics, Stockholm University

    Author : Nathaniel Lane; Stockholms universitet.; [2017]
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Economic Development; Industrial Development; Economic Institutions; Political Economy; State Capacity; Economics; nationalekonomi;

    Abstract : Manufacturing Revolutions - Industrial Policy and Networks in South Korea. This chapter uses a historic big push intervention and newly digitized data from South Korea to study the effects of industrial policy on industrial development. In 1973 South Korea transitioned to a military dictatorship and drastically changed their development strategy. READ MORE

  3. 3. Transport, Built Environment and Development Control - a comparative urban study

    University dissertation from Lund University

    Author : Karin Book; Lena Eskilsson; Lunds universitet.; Lund University.; Lunds universitet.; Lund University.; [1998]
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; urban development; land use; development control; built environment; transport;

    Abstract : Improved transport possibilities give rise to changes in land use; settlement patterns and activity structures and likewise the spatial distribution of different activities form the basis of transport need. Transport structure and built environment influence one another, and in order to be able to develop better urban policy it is important to be aware of the relations between them. READ MORE

  4. 4. Service, Regulations, and Ports: An Actor-Network perspective on the social dimension of Service-Dominant Logic

    University dissertation from Lund University

    Author : Mattias Wengelin; Lunds universitet.; Lund University.; [2012]
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Service-Dominant Logic; Port security; Service Studies;

    Abstract : Something has happened in the field of Service Studies. With the introduction of what has been called Service Dominant Logic a large proportion of the established theories related to service as a phenomenon has been challenged. From previously having been defined as something different from the tangible things we buy (goods); i.e. READ MORE

  5. 5. The Role of Service Guarantees in Managing Services

    University dissertation from Lund University

    Author : Sara Björlin Lidén; Karlstads universitet.; [2004]
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Service Guarantee; Service Recovery; Service Development; Service Management; Mystery Shopping; Focus Group Interview; Public Transport; SOCIAL SCIENCES Business and economics Business studies; SAMHÄLLSVETENSKAP Ekonomi Företagsekonomi; Business Administration; Företagsekonomi;

    Abstract : Service guarantees have been argued to have many roles in managing services, for instance signal service quality, attract new customers, increase satisfaction and retention, and to differentiate the company from its competitors. Despite a growing interest from service organizations, research on service guarantees has been surprisingly scarce. READ MORE