Search for dissertations about: "Service Industry"

Showing result 1 - 5 of 335 swedish dissertations containing the words Service Industry.

  2. 1. CAD adoption in the Swedish architectural industry : IT and the professional service sector

    Author : Gert-Olof Boström; Umeå universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; professional service; information technology; service quality; competitive advantage; bottomlines; management visions; industry structure; dynamic service quality; CAD; architectural firms; innovation; Arkitektkontor; Informationsteknik; Datorstödd konstruktion; Sverige;

    Abstract : The adoption of information technology (IT) is an intensive and ongoing process in society. All types of firms, but especially service firms, tend to adopt IT. Professional services, a sub-section of the service sector, are heavy users of IT. These firms are special because their business builds on the knowledge of the people in the firm. READ MORE

  4. 2. Competitive Advantage in the Service Industry : The Importance of Strategic Congruence, Integrated Control and Coherent Organisational Structure – A Longitudinal Case Study of an Insurance Company

    Author : Susanna Poth; Fredrik Nilsson; Johnny Lind; Uppsala universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Strategy; Control; Competitive Advantage; Financial Service Industry; Insurance Industry;

    Abstract : Competitive advantage has received considerable attention. Few studies have however chosen a holistic approach taking multiple aspects and organisational levels into consideration. This research has the goal of filling parts of this void. READ MORE

  5. 3. Logistics Service Providers Going Green : A Framework for Developing Green Service Offerings

    Author : Karin Isaksson; Maria Huge-Brodin; Maria Björklund; Mats Abrahamsson; Roland Hellberg; Linköpings universitet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Logistics service providers; new service development; framework; green service offerings; environmental work;

    Abstract : Environmental impact has increasingly become a “buzzword” and an important topic. This topic has been integrated into the agenda of many companies worldwide, and this dissertation focuses on the transportation and logistics industry. READ MORE

  6. 4. Service Orientation in Manufacturing Firms : Understanding Challenges with Service Business Logic

    Author : Nina Löfberg; Lars Witell; Anders Gustafsson; Bo Edvardsson; Daniel Kindström; Karlstads universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Service business logic; Value co-creation; Services in manufacturing firms; Service orientation; Business Administration; Företagsekonomi;

    Abstract : Globalisation and competition from low-cost countries has pushed manufacturing firms towards offering services to remain competitive. However, increasing the service orientation of a manufacturing firm to find new ways of value (co-)creation has presented several challenges, such as the fact that services do not provide the expected revenues, and resistance from both the sales force and from customers towards services. READ MORE

  7. 5. Service Logic in Digitalized Product Platforms : A Study of Digital Service Innovation in the Vehicle Industry

    Author : Soumitra Chowdhury; Maria Åkesson; Michel Thomsen; Magnus Bergquist; Birgitta Bergvall-Kåreborn; Högskolan i Halmstad; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; digital services; premises; digital service innovation; digitalized product platforms; service logic; Data- och informationsvetenskap; Computer and Information Sciences Computer Science; digital Services; premises; digital service innovation; digitalized product platforms;

    Abstract : The digitalization of products has become an important driver for service innovation in manufacturing firms. The embedding of digital technology in previously non-digital products creates digitalized product platforms that enable digital service innovation. READ MORE