Search for dissertations about: "Service Prototyping"

Showing result 1 - 5 of 21 swedish dissertations containing the words Service Prototyping.

  2. 1. Service Design : a conceptualization of an emerging practice

    Author : Katarina Wetter Edman; Göteborgs universitet; []
    Keywords : HUMANIORA; HUMANITIES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; service design; design practice; design management; user involvement; service marketing management; service-dominant logic; tjänstedesign; designpraktik; design management; användarinvolvering; Service; service design; design practice; design management; user involvement; service marketing management; Service-Dominant logic;

    Abstract : Service design is an emerging design practice with an interdisciplinary heritage. Most previousresearch has been based on what service designers do; with the increased academic interestin service design over the past decade, the time has come to conceptualize the underlyingdiscourses. READ MORE

  4. 2. Representing Future Situations of Service : Prototyping in Service Design

    Author : Johan Blomkvist; Stefan Holmlid; Robert Ramberg; Daniel Kindström; Youn-kyung Lim; Linköpings universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; service design; situated cognition; prototyping; representations; tjänstedesign; situerad kognition; prototypande; representationer;

    Abstract : This thesis describes prototyping in service design through the theoretical lens of situated cognition. The research questions are what a service prototype is, what the benefits of service prototyping are, and how prototypes aid in the process of designing services. Four papers are included. READ MORE

  5. 3. Conceptualising Prototypes in Service Design

    Author : Johan Blomkvist; Stefan Holmlid; Ylva Fernaeus; Linköpings universitet; []
    Keywords : Service design; Prototyping; Thesis; Service Prototyping; TECHNOLOGY; TEKNIKVETENSKAP;

    Abstract : To date, service prototyping has been discussed academically as an unproblematic add-on to existing prototyping techniques, or as methods for prototyping social interaction. In fact, most of the knowledge on how services are prototyped comes from organisations and practicing design consultants. READ MORE

  6. 4. Prototyping for Product-Service Systems innovation : Insights from the construction equipment industry

    Author : Ryan Ruvald; Andreas Associate Professor (Docent); Åsa Ericsson; Blekinge Tekniska Högskola; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Product-Service System; Engineering Design; Prototyping; Boundary Objects;

    Abstract : To radically increase the value delivered to the customers in the construction industry a concerted effort is needed to develop solutions beyond incremental adjustments. Simply providing add-on services to existing products does not effectively create solutions with enough gains in core customer values. READ MORE

  7. 5. Devising Capabilities : Service Design for Development Interventions

    Author : Fiona Lambe; Stefan Holmlid; Matthew Osborne; Alison Prendiville; Linköpings universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Service design; Capabilities approach; Development interventions; Global South; Complexity;

    Abstract : Despite the progress in recent decades, one in ten people globally still live in extreme poverty, and this number is set to increase in the coming years. Designing interventions to improve well-being and livelihoods is challenging because poverty is multidimensional and plays out in complex, adaptive social-ecological systems, where behaviours and practices at the local level can have unintended consequences elsewhere in the system. READ MORE