Search for dissertations about: "Service attributes"
Showing result 1 - 5 of 51 swedish dissertations containing the words Service attributes.
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1. Formal Approaches for Behavioral Modeling and Analysis of Design-time Services and Service Negotiations
Abstract : During the past decade service-orientation has become a popular design paradigm, offering an approach in which services are the functional building blocks. Services are self-contained units of composition, built to be invoked, composed, and destroyed on (user) demand. READ MORE
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2. Dynamics of Quality Attributes Over Life Cycles of Goods and Services
Abstract : This thesis is based on seven papers and has three main objectives. The first objective is to provide a theoretical framework that explains the dynamics of quality attributes over their life cycles, considering the technology readiness of users. READ MORE
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3. Persistent Digital Service Encounters : Challenges of organizational use of social media in a hotel chain
Abstract : The emergence of social media has in many ways changed how individuals interact, communicate and also consume online. Due to the massive, world wide use of social media, organizations are starting to use social media in order to be present where their customers are. READ MORE
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4. Regional public transport : The balancing act of service planning
Abstract : This thesis addresses the demand for more knowledge regarding regional public transport (between urban areas or to and from rural areas). More specifically, the aim is to develop a better understanding of the effects of different service planning decisions in terms of different trade-offs and their impacts on the overarching objectives of public transport provision. READ MORE
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5. A data-driven approach for Product-Service Systems design : Using data and simulation to understand the value of a new design concept
Abstract : Global challenges such as increasingly competitive markets, low-cost competition, shorter lead time demands, and high quality/value output are transforming the business model of the company to focus beyond the performance requirements. In order to meet these challenges, companies are highly concerned with the customer perceived value, which is to connect the product with the customer in a better way and become more proactive to fulfil the customer needs, via function-oriented business models and Product-Service Systems. READ MORE