Search for dissertations about: "Service operations"

Showing result 1 - 5 of 114 swedish dissertations containing the words Service operations.

  1. 1. Logistics Service Providers Going Green A Framework for Developing Green Service Offerings

    University dissertation from Linköping : Linköping University Electronic Press

    Author : Karin Isaksson; Linköpings universitet.; Linköpings universitet.; [2014]
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Logistics service providers; new service development; framework; green service offerings; environmental work;

    Abstract : Environmental impact has increasingly become a “buzzword” and an important topic. This topic has been integrated into the agenda of many companies worldwide, and this dissertation focuses on the transportation and logistics industry. READ MORE

  2. 2. Adapting manufacturing strategy to industrial after-sales service operations

    University dissertation from Institutionen för produktionsekonomi, Linköpings universitet

    Author : Pontus Johansson; Jan Olhager; Sergio Cavalieri; [2006]
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Manufacturing strategy; Operations strategy; Service operations; TECHNOLOGY Industrial engineering and economy; TEKNIKVETENSKAP Industriell teknik och ekonomi;

    Abstract : This dissertation is initiated from an increased awareness within industry of the importance of services in general and of after-sales services in particular. The scope of this research is to analyse how the specific characteristics of after-sales services affect a company’s manufacturing strategy, which in effect should become an operations strategy not only considering the manufacturing of goods. READ MORE

  3. 3. Customer-to-customer roles and impacts in service encounters

    University dissertation from Stockholm, Sweden : KTH Royal Institute of Technology

    Author : Linda Lee; KTH.; [2016]
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Service encounters; group service encounters; customer-to-customer interaction; customer cohort climates; other customers; service operations; online reviews; Industriell ekonomi och organisation; Industrial Engineering and Management;

    Abstract : This thesis investigates customer-to-customer roles and impacts in the context of service encounters. This topic is studied from two angles: customer interactions during group service encounters and customer perceptions post service encounters. READ MORE

  4. 4. Realizing High Performance NFV Service Chains

    University dissertation from Stockholm, Sweden : KTH Royal Institute of Technology

    Author : Georgios P. Katsikas; KTH.; [2016]
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; NFV; service chains; profiler; scheduling; multiplexing; synthesis; line-rate; 40 Gbps; NFV; service kedjor; profilering; planläggningsstrategier; syntetiserade; 40 Gbps; Informations- och kommunikationsteknik; Information and Communication Technology; Datalogi; Computer Science;

    Abstract : Network functions (NFs) hold a key role in networks, offering in-network services, such as enhanced performance, policy enforcement, and security. Traditionally, NFs have been implemented in specialized, thus expensive hardware. READ MORE

  5. 5. Secure Mobile Service-Oriented Architecture

    University dissertation from Stockholm : KTH Royal Institute of Technology

    Author : Feng Zhang; KTH.; [2012]
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Secure; Mobile; Service-Oriented Architecture SOA ; SRA - ICT; SRA - Informations- och kommunikationsteknik;

    Abstract : Mobile transactions have been in development for around ten years. More and more initiatives and efforts are invested in this area resulting in dramatic and rapid development and deployment of mobile technologies and applications. READ MORE