Search for dissertations about: "Services public"

Showing result 1 - 5 of 628 swedish dissertations containing the words Services public.

  2. 1. Improvements for value creation in public services

    Author : Daniel Gyllenhammar; Chalmers tekniska högskola; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; value co-creation; public services; customer focus; welfare services; service ecosystems; public service logic; Improvements; change processes;

    Abstract : The demands on public services are constantly increasing and the public sector has, over the years, been subject to several management approaches trying to improve it. These new approaches have been criticized lately for an overly emphasis on market forces, specialization, and an intra-organizational focus, resulting in fragmented services and a poor system understanding for both citizens and employees of public organizations. READ MORE

  4. 2. Local Values and e-Government - Continuity and Change in Public Administration : Implementing Public e-Services in Two Swedish Municipalities

    Author : Gabriella Jansson; Elin Wihlborg; Gissur Ó Erlingsson; Joachim Åström; Linköpings universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; e-government; public e-services; ICT; IT; public administration; public organization; municipality; reform; implementation; institutionalism; values; Political science; Statsvetenskap;

    Abstract : E-government, the use of information and communication technology in public administration, is often presented as a multifaceted reform with powerful transforming potential. E-government currently embodies both hopes of more efficient public administration and fears that an overemphasis on efficiency will neglect the democratic values of public administration. READ MORE

  5. 3. Using contracts to manage services : A study of contracts in public transport

    Author : Carolina Camén; Bo Edvardsson; Virpi Havila; Karlstads universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Contracts; services; service quality; business-to-business relationship; public transport; Business Administration; Företagsekonomi;

    Abstract : Contracts play a key role in many business to business relationships. Service organisations are no exception. Despite a growing interest of services and how services are managed, research on how to use contracts to manage services has been surprisingly sparse in service research. READ MORE

  6. 4. Public procurement of engineering services : Task characteristics, control modes and effects on adaptability

    Author : Klara Granheimer; Tina Karrbom Gustavsson; Per-Erik Eriksson; Göran Lindahl; KTH; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; client; construction management; engineering services; organizational control; public procurement; beställare; infrastrukturprojekt; offentlig upphandling; organisationsteori; tekniska konsulttjänster; Real Estate and Construction Management; Fastigheter och byggande;

    Abstract : Previous research has emphasized the importance of engineering services and adaptability in the early stages of construction projects. Public clients usually procure engineering services from private companies, which makes their procurement strategies important in creating incentives for adaptability and innovation for the service providers. READ MORE

  7. 5. Green Public Procurement : Legal Instruments for Promoting Environmental Interests in the United States and European Union

    Author : Jason J. Czarnezki; Jan Darpö; Roberto Caranta; Katerina Mitkidis; Uppsala universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; environmental law; procurement law; green public procurement; sustainable public procurement; eco-labels; life-cycle costing; comparative law; Public Sector Directive 2014 24 EU; neoliberal regulation; sustainability; private environmental governance; public procurement; market participant exception; commerce clause; dormant commerce clause;

    Abstract : While public environmental law, regulation and governance have paved the traditional road towards environmental and natural resource protection, the pathway has been expanded to include a broader orbit of interest areas and regulatory tools in an effort to achieve sustainability. Through the lens of comparative law and policy, this thesis evaluates one such expansion of environmental law—attempts to further environmental interests through public procurement in the European Union (EU) and United States (U. READ MORE