Search for dissertations about: "Social service"

Showing result 16 - 20 of 1000 swedish dissertations containing the words Social service.

  2. 16. In/visible - Conceptualizing Service Ecosystem Design

    Author : Josina Vink; Bård Tronvoll; Bo Edvardsson; Katarina Wetter-Edman; Birgit Mager; Raymond P. Fisk; Karlstads universitet; []
    Keywords : HUMANIORA; HUMANITIES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; service design; service research; service ecosystems; social structures; systemic design; institutional theory; service-dominant logic; Business Administration; Företagsekonomi;

    Abstract : This thesis explores and advances the evolving understanding of service design in service research. The study problematizes the prevailing view of service design as the design of service offerings to improve customer experiences. READ MORE

  4. 17. Customer-Perceived Service-Quality and Technology-Based Self-Service

    Author : Johan Anselmsson; Företagsekonomiska institutionen; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Nationalekonomi; economic policy; economic systems; economic theory; econometrics; Economics; service technology; customer characteristics; self-service technology; service marketing; Service quality; technology-based self-service; ekonometri; ekonomisk teori; ekonomiska system; ekonomisk politik; Management of enterprises; Företagsledning; management;

    Abstract : This doctoral thesis deals with consumers’ attitudes towards serving them-selves with machines rather than being served by personnel. Its aim is to contribute to the theory of perceived service quality by providing a better understanding of customers’ attitudes and preferences when using technology-based self-service. READ MORE

  5. 18. Making Questions and Answers Work : Negotiating Participation in Interview Interaction

    Author : Clara Iversen; Maria Eriksson; Tora Holmberg; Elizabeth Stokoe; Uppsala universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Interviews; participation; epistemics; institutional-talk-in-interaction; questions and answers; social studies of childhood; sociology of scientific knowledge; discursive psychology; conversation analysis;

    Abstract : The current thesis explores conditions for participation in interview interaction. Drawing on the ethnomethodological idea that knowledge is central to participation in social situations, it examines how interview participants navigate knowledge and competence claims and the institutional and moral implications of these claims. READ MORE

  6. 19. Tinkering Care Moves : Senior Home Care in Practice

    Author : Peter A. Lutz; Mats Utas; Klaus Lindgaard Hoeyer; Uppsala universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; HUMANIORA; HUMANITIES; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; HUMANIORA; HUMANITIES; care moves; tinkering; senior home care; Sweden; United States; Vårdvetenskap; Caring Sciences; Kulturantropologi; Cultural Anthropology; Etnologi; Ethnology; Health Care Research; Hälso- och sjukvårdsforskning; Human-Computer Interaction; Människa-dator interaktion; Medical Informatics; Medicinsk informatik;

    Abstract : This dissertation builds on the current anthropological studies of care relations in practice. It draws inspiration from science and technology studies (STS) and postfeminist technoscience. A qualitative ethnographic approach grounds the empirical data collection and analysis. READ MORE

  7. 20. Illegal yet Licit : Justifying Informal Purchases of Work in Contemporary Sweden

    Author : Lotta Björklund Larsen; Christina Garsten; Michael Blim; Stockholms universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; service economy; informal work; reciprocity; justification; tax; Sweden; Social anthropology; Socialantropologi; Social Anthropology; socialantropologi;

    Abstract : Svart arbete, informal purchases of work, is a widely debated societal phenomenon in Sweden. It is often seen as detrimental to contemporary welfare society, eroding taxpaying morals, fair competition and solidarity with fellow citizens. Acknowledged as wrong, it is in many instances also an acceptable and commonplace exchange practice. READ MORE