Search for dissertations about: "TQM IT"

Showing result 1 - 5 of 24 swedish dissertations containing the words TQM IT.

  2. 1. How to create a commercial experience : Focus on Leadership, Values and Organizational Culture

    Author : Pernilla Ingelsson; Håkan Wiklund; Pia Sandvik Wiklund; Stefan Lagrosen; Mittuniversitetet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Commercial experience; leadership; values; organizational culture; TQM; Kommersiell upplevelse; ledarskap; värderingar; organisationskultur; TQM; Other industrial engineering and economics; Övrig industriell teknik och ekonomi;

    Abstract : A new kind of commercial offer is on the rise, that of a commercial experience. It is said to be the next progression of value after a service and that it is distinct from a service in several ways, two important being a) the provider having to create something new or memorable to the customer, i.e. READ MORE

  4. 2. Quality practice and customer value: strengthening the ideal linkage

    Author : Johan Lilja; Mittuniversitetet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; customer value; Total Quality Management; Quality Technology and Management; TQM; Quality control; attractive quality; Kvalitetsteknik; Kvalitet; Other industrial engineering and economics; Övrig industriell teknik och ekonomi; Kvalitetsteknik;

    Abstract : Quality management is continuously evolving and the progression so far is frequently described in terms of four stages. According to these descriptions, Total Quality Management (TQM) constitutes the currently highest level, or fourth stage, of quality management. READ MORE

  5. 3. Exploring Trends, Patterns and Characteristics of Quality Management Through Text Mining

    Author : Daniel Carnerud; Ingela Bäckström; Kristen Snyder; Raine Isaksson; Mittuniversitetet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Quality Management; Total Quality Management; TQM; Quality Movement; Quality Revolution; Business Excellence; Text Mining; Systems Thinking; Kvalitetsteknik; Offensiv Kvalitetsutveckling; Systematiskt Kvalitetsarbete; Quality Management; Total Quality Management; TQM; Text Mining;

    Abstract : At frequent intervals, new reports and papers are published stressing the importance of high quality and quality improvement measures in the public and private sector if Sweden is to survive as a welfare state and industrial nation. The situation seems not to be unique for Sweden: similar opinions can be heard in other parts of the world as well. READ MORE

  6. 4. Text Mining The Quality Paradigm(s)

    Author : Daniel Carnerud; Ingela Bäckström; Kristen Snyder; Ton van der Wiele; Mittuniversitetet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Quality Paradigm; Quality Movement; Quality Revolution; Quality Management; QM; Total Quality Management; TQM; Business Excellence; Text Mining; Data Mining; Kvalitetsparadigm; Kvalitetsrörelsen; Kvalitetsteknik; Offensiv Kvalitetsutveckling; Text Mining; Data Mining;

    Abstract : The purpose of this thesis orbits around an examination of the formation of a quality paradigm. In this inquiry, the exploration and application of text mining have been used to provide new insights into quality as a paradigm. READ MORE

  7. 5. Poor quality costing

    Author : Lars Sörqvist; KTH; []
    Keywords : Poor quality cost; Cost of poor quality; Nonvalue adding cost; Quality related cost; Quality measurements; Quality; TQM; TECHNOLOGY; TEKNIKVETENSKAP;

    Abstract : This thesis presents an effective model for measuring the cost of poor quality. It consists of two models, developed during the research project, assessments and the construction of measurement systems. READ MORE