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Showing result 1 - 5 of 45 swedish dissertations matching the above criteria.

  2. 1. The Realization of Attractive Quality : Conceptual and practical perspectives within the TQM system

    Author : Johan Lilja; Wiklund Håkan; Bengt Klefsjö; Bo Bergman; Mittuniversitetet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Attractive Quality; Total Quality Management; TQM; customer value; Kano Model; Attraktiv kvalitet; Offensiv kvalitetsutveckling; TQM; kundvärde; Kanomodellen; Industrial organisation; administration and economics; Industriell organisation; administration och ekonomi;

    Abstract : Within the quality community, quality management is often pictured as and referred to as rapidly evolving and continuously learning by interaction with the surrounding world. In general, an ability to evolve and transform is also seen as most desirable and the only choice for long term survival. READ MORE

  4. 2. Leadership for co-worker commitment : a TQM approach

    Author : Roland Harnesk; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Kvalitetsteknik; Quality Technology and Management;

    Abstract : A trend in modern working life is related to adjustments to the rapidly changing requirements of the market. The increased pace of and demands for flexibility from globalization cause changes of the organizational conditions. READ MORE

  5. 3. Quality-driven logistics

    Author : Roy Andersson; Högskolan i Borås; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TQM; risk management; supply chain; demand chain; agile; six sigma; lean; quality management;

    Abstract : The overall objective of this thesis is to describe and explain how different quality management philosophies can be combined in the supply/demand chain, in order to contribute to its resilience. The analysis is both quantitative and qualitative, based on theory and literature related to TQM, Lean, Agile and Six Sigma, one literature study and three case studies that were performed in companies. READ MORE

  6. 4. The human dimension in TQM : learning, training and motivation

    Author : Su Mi Park Dahlgaard; Linköpings universitet; []
    Keywords : Kvalitetsstyrning; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP;

    Abstract : The overall aim of this dissertation is to study and to explore the human dimension in TQM with focus on learning, training and motivation. The exploration of the evolution of TQM depict the theory of TQM as shaped from a narrow mechanistic apporach to a more humanistic apporach with focus on the human dimension thgough Japanese managerial practices inspired by ideas from western theoreticians. READ MORE

  7. 5. How to create a commercial experience : Focus on Leadership, Values and Organizational Culture

    Author : Pernilla Ingelsson; Håkan Wiklund; Pia Sandvik Wiklund; Stefan Lagrosen; Mittuniversitetet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Commercial experience; leadership; values; organizational culture; TQM; Kommersiell upplevelse; ledarskap; värderingar; organisationskultur; TQM; Other industrial engineering and economics; Övrig industriell teknik och ekonomi;

    Abstract : A new kind of commercial offer is on the rise, that of a commercial experience. It is said to be the next progression of value after a service and that it is distinct from a service in several ways, two important being a) the provider having to create something new or memorable to the customer, i.e. READ MORE