Search for dissertations about: "TQM"

Showing result 11 - 15 of 45 swedish dissertations containing the word TQM.

  2. 11. Creating customer value in commercial experiences

    Author : Maria Eriksson; Håkan Wiklund; Pia Sandvik Wiklund; Rickard Garvare; Mittuniversitetet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Commercial Experience; Customer Value; Customer Expectations; Customer Satisfaction; Total Quality Management; TQM; Kommersiella upplevelser; Kundvärde; Kundförväntningar; Kundnöjdhet; Offensiv kvalitetsutveckling; TQM; Other industrial engineering and economics; Övrig industriell teknik och ekonomi;

    Abstract : There is a type of business offering gaining much attention, both in the media and in financial figures, which provides the customer with something extra, something to be remembered. This offering is a commercial experience. READ MORE

  4. 12. Exploring Trends, Patterns and Characteristics of Quality Management Through Text Mining

    Author : Daniel Carnerud; Ingela Bäckström; Kristen Snyder; Raine Isaksson; Mittuniversitetet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Quality Management; Total Quality Management; TQM; Quality Movement; Quality Revolution; Business Excellence; Text Mining; Systems Thinking; Kvalitetsteknik; Offensiv Kvalitetsutveckling; Systematiskt Kvalitetsarbete; Quality Management; Total Quality Management; TQM; Text Mining;

    Abstract : At frequent intervals, new reports and papers are published stressing the importance of high quality and quality improvement measures in the public and private sector if Sweden is to survive as a welfare state and industrial nation. The situation seems not to be unique for Sweden: similar opinions can be heard in other parts of the world as well. READ MORE

  5. 13. Supply chain resilience through quality management

    Author : Roy Andersson; Högskolan i Borås; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; supply chain strategy; risk; robust; Six Sigma; quality; logistics; management; TQM; Lean; resilient; flexible; collaboration.; Agile;

    Abstract : The length and complexity of the supply chain tend to increase, rather than diminish, thereby making the supply chain riskier and less predictable and, hence, more vulnerable. At the same time, customers are becoming increasingly demanding. READ MORE

  6. 14. On the Relationship between Sustainable Health and Quality Management : Leadership and organizational behaviours from Swedish organizations

    Author : Ingela Bäckström; Håkan Wiklund; Bengt Klefsjö; Johnny Lindström; Mittuniversitetet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Quality Management; Sustainable health; Leadership; Values; Quality Technology and Management; TQM; Quality control; Kvalitetsteknik; Kvalitet; Other industrial engineering and economics; Övrig industriell teknik och ekonomi;

    Abstract : Sickness absence not only causes significant costs for organizations but also leads to other negative consequences for individuals and societies. Previous research has shown that working with organizational values within Quality Management affects job satisfaction and results in increased profitability and customer satisfaction. READ MORE

  7. 15. The effect of leadership values, behaviors and methodologies on quality and health

    Author : Johan Larsson; Mittuniversitetet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Leadership; Health; Quality; Organizational control; Workplace health promotion; Quality Technology and Management; TQM; Quality control; Kvalitetsteknik; Kvalitet; Other industrial engineering and economics; Övrig industriell teknik och ekonomi;

    Abstract : Syftet med den forskning som presenteras i denna avhandling är att bidra till ökad kunskap om hur ledarskap kan praktiseras för att främja både medarbetarnas hälsa och organisationers kvalitetsarbete. Tre forskningsfrågor är ställda: 1.Hur relaterar ledarnas värderingar till ledarnas beteende samt aspekter av hälsa och kvalitet?2. READ MORE