Search for dissertations about: "Tjänstekvalitet"
Found 5 swedish dissertations containing the word Tjänstekvalitet.
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1. Tjänstekvalitet : kundorienterad och kompetensbaserad kvalitetsutveckling
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2. Tjänstekonstruktion
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3. Managing Quality in a Service Context
Abstract : In recent years, service organizations have had to increase the number of offerings they provide. These organizations face difficulties in changing their internal processes to provide high-quality offerings. READ MORE
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4. Performance, Availability, and Scalability in Open Networking Platforms for Internet Services
Abstract : Advancement in technologies brings about new demands and services. In parallel, modern commodity off-the-shelf (COTS) hardware has become very capable yet affordable. It is often used in combination with Free/Libre and Open Source Software (FLOSS) to build open networking platforms, which offer alternatives to commercial network devices. READ MORE
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5. Exploring customer needs from a digital healthcare service
Abstract : Cost-effectively capturing and understanding customer needs allows a firm to stay synchronized with the market, to stay ahead of competitors, and to enable service innovation. Traditional qualitative market research methods, such as interviews and focus groups are well-known methods for identifying and capturing customer needs but can be costly, tedious, time-consuming, and can require intensive collaboration with customers. READ MORE