Search for dissertations about: "Tjänster"

Showing result 1 - 5 of 151 swedish dissertations containing the word Tjänster.

  1. 1. Public e-Service Stakeholders : A study on who matters for public e-service development and implementation

    Author : Ida Lindgren; Karin Axelsson; Göran Goldkuhl; Leif Flak; Linköpings universitet; []
    Keywords : SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Public e-service; stakeholders; e-government; user involvement; Offentliga e-tjänster; intressenter; e-förvaltning; användarmedverkan;

    Abstract : Public e-services are progressively used as a means for governmental agencies to interact and exchange information with citizens and businesses. These services are typically Internet-based and are meant to fulfill the three overarching objectives of egovernment; (1) to improve citizens’ interactions with the government, (2) to make governmental organizations more efficient and effective, and (3) to increase the transparency of government and lead to a more democratic society. READ MORE

  2. 2. Representing Future Situations of Service : Prototyping in Service Design

    Author : Johan Blomkvist; Stefan Holmlid; Robert Ramberg; Daniel Kindström; Youn-kyung Lim; Linköpings universitet; []
    Keywords : SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; service design; situated cognition; prototyping; representations; tjänstedesign; situerad kognition; prototypande; representationer;

    Abstract : This thesis describes prototyping in service design through the theoretical lens of situated cognition. The research questions are what a service prototype is, what the benefits of service prototyping are, and how prototypes aid in the process of designing services. Four papers are included. READ MORE

  3. 3. The Role of Enterprise Architecture in Local eGovernment Adoption

    Author : Andreas Ask; Fredrik Karlsson; Karin Hedström; Eva Söderström; Örebro universitet; []
    Keywords : NATURAL SCIENCES; NATURVETENSKAP; NATURVETENSKAP; NATURAL SCIENCES; electronic government; e-government; eGovernment; electronic services; e-services; eService; new public management; NPM; 24 7 agency; convergence; goal-achivement; project management; Enterprise Architecture; EA; elektronisk förvaltning; eFörvaltning; e-förvaltning; elektroniska tjänster; eTjänster; e-tjänster; konvergens; måluppfyllelse; Informatik; Informatics;

    Abstract : eFörvaltning ses som ett medel för att göra kommunalt förvaltningsarbete mer effektivt och interoperabelt. Dock begränsas kommuner av oförmåga att uppnå det vilket försvårar genomförandet av deras uppdrag. READ MORE

  4. 4. Individual service provisioning

    Author : Fredrik Espinoza; []
    Keywords : SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Tjänster; digitala tekniker;

    Abstract : .... READ MORE

  5. 5. Going once, going twice, SOLD! : the economics of past and present public procurement in Sweden

    Author : Sofia Lundberg; Umeå universitet; []
    Keywords : SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; HUMANITIES; HUMANIORA; SAMHÄLLSVETENSKAP; HUMANIORA; SOCIAL SCIENCES; HUMANITIES; Adverse selection; asymmetric information; common value; fixed price contract; logit model; negative binomial; negotiated procedure; open procedure; private values; simplified procedure; stochastic cost frontier; Sverige; 1800-talet; 1900-talet; Prisbildning; Auktioner; Offentlig upphandling; tjänster;

    Abstract : This thesis is about the economic aspects of public procurement of services through auctionsin Sweden. It focuses on two different institutions, auctions used to find foste r-parents forboarded out children in the 19th century, and auctions of cleaning service contracts in the 20 thcentury. READ MORE