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Showing result 1 - 5 of 18 swedish dissertations matching the above criteria.

  2. 1. Creating customer value in commercial experiences

    Author : Maria Eriksson; Håkan Wiklund; Pia Sandvik Wiklund; Rickard Garvare; Mittuniversitetet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Commercial Experience; Customer Value; Customer Expectations; Customer Satisfaction; Total Quality Management; TQM; Kommersiella upplevelser; Kundvärde; Kundförväntningar; Kundnöjdhet; Offensiv kvalitetsutveckling; TQM; Other industrial engineering and economics; Övrig industriell teknik och ekonomi;

    Abstract : There is a type of business offering gaining much attention, both in the media and in financial figures, which provides the customer with something extra, something to be remembered. This offering is a commercial experience. READ MORE

  4. 2. How to create a commercial experience : Focus on Leadership, Values and Organizational Culture

    Author : Pernilla Ingelsson; Håkan Wiklund; Pia Sandvik Wiklund; Stefan Lagrosen; Mittuniversitetet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Commercial experience; leadership; values; organizational culture; TQM; Kommersiell upplevelse; ledarskap; värderingar; organisationskultur; TQM; Other industrial engineering and economics; Övrig industriell teknik och ekonomi;

    Abstract : A new kind of commercial offer is on the rise, that of a commercial experience. It is said to be the next progression of value after a service and that it is distinct from a service in several ways, two important being a) the provider having to create something new or memorable to the customer, i.e. READ MORE

  5. 3. Development of mathematical models for control of machining processes

    Author : Håkan Wiklund; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Quality control; Quality Technology and Management; TQM; Kvalitetsteknik; Kvalitet; Other industrial engineering and economics; Övrig industriell teknik och ekonomi;

    Abstract : .... READ MORE

  6. 4. Machining process monitoring : a statistical approach

    Author : Håkan Wiklund; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Quality Technology and Management; TQM; Quality control; Kvalitetsteknik; kvalitet; Other industrial engineering and economics; Övrig industriell teknik och ekonomi;

    Abstract : .... READ MORE

  7. 5. Establishment, Growth and Population Dynamics in two Mosses of Old-growth Forests

    Author : Karin Wiklund; Håkan Rydin; Staffan Karlsson; Lloyd Stark; Uppsala universitet; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; Biology; Buxbaumia viridis; Neckera pennata; bryophyte; pH; phosphorus; water potential; precipitation; metapopulation; environmental stochasticity; ecology; plant; Biologi; Biology; Biologi;

    Abstract : Biodiversity in forests depends on long canopy continuity and existence of different elements which function as substrates for varying organisms. Bryophytes often occupy specific substrates with a patchy distribution. READ MORE