Search for dissertations about: "Workforce performance"

Showing result 1 - 5 of 9 swedish dissertations containing the words Workforce performance.

2. 1. Topics in Workforce Management in a Contact Center Context

   Author : Göran Svensson; Per Enqvist; Tolga Tezcan; KTH; []
   Keywords : NATURVETENSKAP; NATURAL SCIENCES; queues; queuing networks; workforce management; optimization; conditional value-at-risk; Tillämpad matematik och beräkningsmatematik; Applied and Computational Mathematics;

   Abstract : This thesis is written as a monograph covering topics in operations research and focusing on workforcemanagement in a contact center environment.This text is the result of a cooperative project between the Royal Institute of Technology (KTH) andTeleopti WFM. READ MORE

4. 2. Improvement of Labour Performance and Productivity in Uganda´s Building Industry

   Author : Henry Mwanaki Alinaitwe; Byggproduktion; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; performance improvement; Labour productivity; building industry; Uganda;

   Abstract : Productivity of labour is particularly important especially in developing countries where most of the building work is still carried out on manual basis. Previous research has pointed out that productivity in the building industry is low and in some cases declining. READ MORE

5. 3. Evaluation of Resetting Performance in Cellular Manufacturing Systems - A Structured Approach to Sustainable Improvement of Resetting Performance

   Author : Jürgen E. Kaiser; Chalmers tekniska högskola; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; resetting reduction set-up ; SMED; manufacturing responsiveness;

   Abstract : This thesis deals with the question of how to achieve responsiveness in cellular manufacturing systems, with special emphasis given to the rapid resetting between product runs. Findings from action research in cellular manufacturing systems are presented, along with a comprehensive methodology for resetting improvements based on performance evaluation. READ MORE

6. 4. From Approaching to Challenging the Forerunners : A Study of Innovation Capability Building in Brazilian Firms

   Author : Stefan Cavalcante Bernat Junior; Solmaz Filiz Karabag; Christian Berggren; Thomas Magnusson; Inge Ivarsson; Linköpings universitet; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Brazil; Catch-up; Emerging economy firms EEFs ; Forerunners; Innovation capability; Technological capability; Windows of opportunity; Brasilien; Ikapp; Företag i tillväxtekonomi; Föregångare; Innovationsförmåga; Teknisk förmåga; Möjligheter;

   Abstract : Innovation capability refers to the ability to continuously innovate. Firms have recognized this ability as the most critical source of innovation performance, firm performance, and sustained competitiveness. READ MORE

7. 5. Epidemiological aspects of musculoskeletal pain in the upper body. Analyzing common and recurrent binary outcomes

   Author : Anna Grimby-Ekman; Göteborgs universitet; []
   Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; musculoskeletal; pain; neck; repeated measurements; logistic model; odds ratio OR ; risk ratio RR ; risk difference RD ; biological interaction;

   Abstract : The overall aim of this thesis is to gain epidemiological knowledge about musculoskeletal pain in the upper body in light physical work, in relation to gender, psychosocial factors, and computer use; and to compare different methods for analyzing common and recurrent binary outcomes. Two study groups were investigated using questionnaire data: (a) computer users in the Swedish workforce and (b) a cohort of university students. READ MORE