Search for dissertations about: "airline"
Showing result 16 - 20 of 28 swedish dissertations containing the word airline.
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16. The Customer's Role in New Service Development
Abstract : Given today’s industry dynamics, new service development is becoming increasingly important to the competitiveness, growth, and survival of organizations. Unfortunately, new service development has proven to be a complex and difficult task. READ MORE
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17. Purchasing Power and Purchasing Strategies - Insights From the Humanitarian Sector
Abstract : In this dissertation, we discuss how buyers practice purchasing strategies in an asymmetric power situation favoring suppliers, and how their purchasing strategies practiced impact their purchasing power and buyer-supplier relationships. Organizations enter exchange relationships to access required resources not produced internally, and are exposed to uncertainty from not being able to fully control or predict flow of resources. READ MORE
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18. Transactions in cyberspace : the continued use of Internet banking
Abstract : In the last decade, more and more service providers have realized the advantage of self-service technologies (SSTs), and, therefore, the number of SSTs has grown at an enormous rate. The infusion of SSTs is dramatically changing the nature of the service encounter because it allows (or forces) consumers to produce their own service encounters by interacting with machines rather than by interacting with a firm’s service personnel (Lee and Allaway, 2002). READ MORE
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19. Validity and usability of a virtual reality intraocular surgical simulator
Abstract : Cataract surgery is one of the most common surgical procedures in Sweden and around 90 000 operations are made each year. An aging population with increased demands on quality of life and good visual acuity, has led to an increased rate of surgery and more surgeons needs to be trained. READ MORE
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20. Decision Making in Preflight Operations : A study of memory supports and feedback
Abstract : The purpose of this thesis is to explore how support systems enable human control within normal flight operations. The thesis focuses on the use of memory supports during flight, such as a handheld computing device, memory strategies and checklists. The support systems are studied from the theoretical perspective of Human Factors. READ MORE