Search for dissertations about: "beata kollberg"

Found 2 swedish dissertations containing the words beata kollberg.

  2. 1. Exploring the Use of Balanced Scorecards in a Swedish Health Care Organization

    Author : Beata Kollberg; Jens Jörn Dahlgaard; Per-Olof Brehmer; Johnny Lind; Linköpings universitet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Balanced Scorecard; kvalitetsförbättring; verksamhetsmätningar; implementering; Industrial organisation; administration and economics; Industriell organisation; administration och ekonomi;

    Abstract : Due to an extensive decentralization in the County Council of Östergötland during the 1980s, the demands on follow-up reports have increased on the production units. In order to support the units in following up their organizations, the board of the County Council decided to implement Total Quality Management in the beginning of the 1990s. READ MORE

  4. 2. Performance Measurement Systems in Swedish Health Care Services

    Author : Beata Kollberg; Jens Jörn Dahlgaard; Per-Olof Brehmer; Evert Gummesson; Linköpings universitet; []
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Quality management; Health care; Performance measurement; Innovation management; Qualitative research; Health and medical services in society; Hälso- och sjukvård i samhället;

    Abstract : In the quality management literature, measurements are attributed great importance in improving products and processes. Systems for performance measurement assessing financial and non-financial measurements were developed in the late 1980s and early 1990s. READ MORE