Search for dissertations about: "business processes"

Showing result 1 - 5 of 645 swedish dissertations containing the words business processes.

  1. 1. Business Streamlining : Toward a Substantive Theory of the Streamlining of Outsourced Business Processes

    University dissertation from Stockholm : Stockholm School of Economics

    Author : Jonas Molin; Högskolan i Gävle.; [2014]
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business services; Outsourcing; Grounded theory; Business Relationships; Business process; Relationship Management;

    Abstract : Research comparing public-private services outsourcing applying a longitudinal approach including the production/delivery processes (life after purchase) in services sourcing contexts is scarce. In addition, prior studies on service sourcing tend be under conceptualized. READ MORE

  2. 2. Critical Business Episodes : The Criticality of Damage Adjustment Processes in Insurance Relationships

    University dissertation from Uppsala : Företagsekonomiska institutionen

    Author : Mikael Gidhagen; Uppsala universitet.; [2002]
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business studies; business-to-business; claim settlement; corporate insurance; critical episode; critical incident; customer relationship; damage adjustment; feeling of security; financial services; insurance; insurance marketing; insurance relationship; intangibility; loss; marketing; professional services; relationship; relationship character; relationship context; relationship development; relationship marketing; relationship quality; service; services marketing; service quality; Företagsekonomi; SOCIAL SCIENCES Business and economics Business studies; SAMHÄLLSVETENSKAP Ekonomi Företagsekonomi; Business Studies; företagsekonomi;

    Abstract : Corporate insurance relationships involve a highly intangible professional service which provides the corporate customer with risk reduction. Insurance services are here defined as being composed of two elements: the delivery of a feeling of security, and, in the event of a loss, the damage adjustment and claim settlement. READ MORE

  3. 3. Business Manoeuvring A Grounded Theory of Complex Selling Processes

    University dissertation from Stockholm : Economic Research Institute, Stockholm School of Economics (EFI)

    Author : Lars-Johan Åge; Högskolan i Gävle.; [2009]
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Industrial selling; Selling process; Grounded theory; Selling; Business process;

    Abstract : .... READ MORE

  4. 4. Language as a Leading Light to Business Cultural Insight A Study on Expatriates' Intercultural Communication in Central and Eastern Europe

    University dissertation from Stockholm : School of Business, Stockholm University

    Author : Kjell Ljungbo; Stockholms universitet.; [2010]
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Language; multilingualism; culture; intercultural communication; business; expatriate; Central and Eastern Europe; cultural significance structure; business flower; hermeneutics; ideal type; export; foreign language skills; language competence; Sweden; SOCIAL SCIENCES Business and economics Business studies; SAMHÄLLSVETENSKAP Ekonomi Företagsekonomi; Business Administration; företagsekonomi;

    Abstract : Language competence is decisively important in international business and could increase efficacy, efficiency, sales and profits. Language is an underresearched area in business studies though language constitutes management and the managers building structures, processes, cultures and personalities being the most vital working tool to get things done and make them understandable. READ MORE

  5. 5. Rekindled Business Relationships : A study of the re-activation process of buyer-supplier relationships in the defence and security industry in Sweden

    University dissertation from Uppsala : Department of Business Studies, Uppsala University

    Author : León Poblete; Uppsala universitet.; [2017]
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Buyer-supplier relationships; supplier switching; switching back; re-activation; de-activation; business networks; supply chain; purchasing; Business Studies; Företagsekonomi;

    Abstract : Most research on buyer-supplier relationships has mainly focused on initiating, developing and ending the relationship with suppliers. However, the firm’s possibilities of doing business again with former suppliers have been largely overlooked. READ MORE