Search for dissertations about: "call"

Showing result 16 - 20 of 723 swedish dissertations containing the word call.

  2. 16. Cluster Dynamics and Industrial Policy in Peripheral Regions : a study of cluster formation as a local development process

    Author : Cali Nuur; Staffan Laestadius; David Jacobson; KTH; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Peripheral regions; Industrial policy; regional development policy; cluster dynamics; call centress; Sweden; Hälsingland; Landsortsregioner; Industriell politik; Regional utvecklingspolitik; Klusterdynamik; Call centers; Sverige; Hälsingland; Industrial organisation; administration and economics; Industriell organisation; administration och ekonomi;

    Abstract : The rapid growth of the global economy in the last two decades has created a new economic reality in many municipalities in peripheral regions of Sweden. Having earlier relied on traditional industry as the source of employment, today municipalities in peripheral regions are struggling to survive in a completely changed economic landscape, with new conditions for development. READ MORE

  4. 17. Physiological recovery from night-call duty - a field study of physicians

    Author : Birgitta Malmberg; Avdelningen för arbets- och miljömedicin; []
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; HRV; Acitwatch; night-call; anaesthesiologist; sleep; working time;

    Abstract : Abstract Physicians’ work on night-call entails long and stressful working hours with high demands and disrupted sleep. Incomplete recovery is considered to be the most important link between acute physiological stress reactions, shift work and chronic health effects. READ MORE

  5. 18. Stochastic Modeling and Management of an Emergency Call Center : A Case Study at the Swedish Emergency CallCenter Provider, SOS Alarm Sverige AB

    Author : Klas Gustavsson; Leif Olsson; Panagiotis Papapetrou; Mittuniversitetet; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; Call Center Management; Burst Modeling; Stochastic Resources; Skills-Based Routing; Discrete-Event-Simulation;

    Abstract : A key task of managing an inbound call center is in estimating its performance and consequently plan its capacity, which can be considered a complex task since several system variables are stochastic. These issues are highly crucial for certain time-sensitive services, such as emergency call services. READ MORE

  6. 19. Narrow Framing and Call Option Grants

    Author : Göran Österholm; Martin Holmen; Andreas Westermark; Salvatore Miglietta; Uppsala universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Economics; Nationalekonomi; Nationalekonomi; Economics;

    Abstract : .... READ MORE

  7. 20. Conceptions, conflicts and contradictions in the introduction of a Swedish Health Call Centre

    Author : Monica Andersson Bäck; Göteborgs universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Sweden; healthcare; health call centre; telephone advice nursing; New Public Management; institutions; conceptions; work organisation; labour process; professionals; care-seekers;

    Abstract : Call centres have been called the industrialisation of the service sector, characterised by mon¬o¬¬tonous, highly controlled work and standardised procedures performed in an old-fashion¬ed, Tayloristic spirit. Stress and work intensification are known implications of such work. READ MORE