Search for dissertations about: "challenges in delivering services"

Showing result 1 - 5 of 28 swedish dissertations containing the words challenges in delivering services.

2. 1. Challenges in Delivering Services: The Front-Line Hospitality and Tourism Employee Perspective

   Author : Christine Lundberg; Tommy D Andersson; Lena Mossberg; Bo Edvardsson; Mittuniversitetet; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Front-line workers; tourism; hospitality; service encounter; critical incident techniques; work motivation and satisfaction; Business studies; Företagsekonomi; Front-line workers; tourism;

   Abstract : Significant challenges are faced by front-line hospitality and tourism employees interacting with customers on a daily basis. These challenges and the ways they are dealt with form the focus of this thesis. As they interact, a range of incidents may arise from highly satisfactory encounters to service failures. READ MORE

4. 2. The community hospital model in northern Sweden

   Author : Mante Hedman; Patrik Wennberg; Margareta Brännström; Kurt Boman; Malin Sjöström; Torsten Risør; Umeå universitet; []
   Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Rural health service; health services research; hospital; rural; inpatient; health services for the aged; geriatrics; generalist medicine; family medicine; allmänmedicin; Geriatrics; geriatrik; health services research; hälso- och sjukvårdsforskning;

   Abstract : Background: Rural community hospitals (CHs) are vital in delivering healthcare services in sparsely populated regions such as northern Sweden. In Sweden these facilities act as primary care units, staffed by general practitioners (GPs), nurses, and other healthcare professionals. They provide hospital beds, emergency care, and basic diagnostics. READ MORE

5. 3. Beyond an instrumental approach to religion and development : Challenges for church-based healthcare in Tanzania

   Author : Josephine Sundqvist; Per Pettersson; Lennart Wohlgemuth; Anders Sjöborg; Ignatius Swart; Uppsala universitet; []
   Keywords : HUMANIORA; HUMANITIES; Religion; development; church organisations; public private partnerships; healthcare; Sociology of Religion; Religionssociologi;

   Abstract : This dissertation serves as a contribution to the larger ongoing debate on the role of religion in development in an effort to move beyond an instrumental approach. The aim is to study the role of religious agents in development through the prism of contractual partnerships between church organisations and the Tanzanian state in healthcare delivery. READ MORE

6. 4. Resource Allocation for Data-Intensive Services in the Cloud

   Author : David Daharewa Gureya; Vladimir Vlassov; Joao Pedro Barreto; Gregory Chockler; KTH; []
   Keywords : NATURVETENSKAP; NATURAL SCIENCES; Cloud computing; QoS-aware resource allocation; Elasticity controller; Multi-socket systems; Non-uniform memory access; Page placement; Memory-intensive applications; Informations- och kommunikationsteknik; Information and Communication Technology;

   Abstract : Cloud computing has become ubiquitous due to its resource flexibility and cost efficiency. Resource flexibility allows Cloud users to elastically scale their Cloud resources, for instance, by horizontally scaling the number of virtual machines allocated to each application as the application demands change. READ MORE

7. 5. User-Centred Design and Technology-Mediated Services- Identifying and Addressing Challenges by Analysing Activities

   Author : Oskar Rexfelt; Chalmers tekniska högskola; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; technology-mediated services; product development; user requirements; User-centred design; service development; user studies;

   Abstract : User-centred design has a focus on designing products to satisfy user needs rather than emanating from a technological starting point. Understanding user needs when developing products is considered a key component to achieve market success today.User-centred design is almost always described as a way to design products that satisfy user needs. READ MORE