Search for dissertations about: "community-based customer involvement"

Found 1 swedish dissertation containing the words community-based customer involvement.

  1. 1. Community-based customer involvement for improving packaged software development

    Author : Helena Holmström; Göteborgs universitet; Göteborgs universitet; Gothenburg University; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; Packaged software development; software improvement; virtual communities; customer involvement; community knowledge; community-based customer involvement;

    Abstract : Noting the widespread use of virtual communities for interacting with customers, this thesis explores the role of virtual communities for involving distributed customers in packaged software development (psd) and the opportunities and challenges that are associated with this. While the idea of involving customers in software development is not new, it is yet to gain momentum in psd. READ MORE