Search for dissertations about: "contact person"
Showing result 1 - 5 of 81 swedish dissertations containing the words contact person.
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1. Internal brand management in South African contact centers
Abstract : Globally contact centers are ubiquitous in medium to large organizations operating in both B2B and B2C service industries. Frontline staff working in contact centers represent a major component of the way in which customers experience service organizations’ brands.There is a paucity of research on marketing in contact centers. READ MORE
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2. Violence against a person : the role of mental disorder and abuse : a study of homicides and an analysis of criminality in a cohort of patients with schizophrenia
Abstract : Interpersonal violence is a matter of growing concern. Where the safety of the common man is concerned, the dangerousness of mental patients, the ongoing de-institutionalization within psychiatry, and the role of alcohol is disputed. READ MORE
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3. Advocates and Voices. Swedish patient associations, their importance to individuals with cancer and collaboration with health care
Abstract : Patient associations (PAs) have an increasing impact for their members and for the health care system. This thesis studies PAs for cancer patients (PACPs) ? currently with over 20 000 members in Sweden ? regarding coverage, activities, and collaboration with the health care system with specific reference to the members? experiences. READ MORE
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4. Family caregiving for persons with heart failure : Perspectives of family caregivers, persons with heart failure and registered nurses
Abstract : Heart failure is a growing public health problem associated with significant morbidity and mortality. Family support positively affects outcomes for the person with heart failure while also leading to caregiver burden. Registered nurses have a key role in supporting and meeting the needs of family caregivers. READ MORE
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5. Clinical and experimental studies in corticosteroid contact allergy
Abstract : Corticosteroids are anti-inflammatory and anti-proliferative substances that also can induce sensitization, mainly through skin contact. In a sensitized individual, it can be hard to disclose the contact allergy at patch testing because the anti-inflammatory effect may mask the allergic contact reaction. READ MORE