Search for dissertations about: "craftsman-user interaction"

Found 1 swedish dissertation containing the words craftsman-user interaction.

2. 1. Service Quality in Refurbishment: Craftsman-User Interaction

   Author : Mats G. Holm; Chalmers tekniska högskola; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; building refurbishment; contractor reputation; craftsman-user interaction; service quality;

   Abstract : Many companies in various lines of business have long recognized service quality as a key to success and long-term survival. Nevertheless, it is only recently that service quality has come into focus in the construction industry. READ MORE