Search for dissertations about: "customer Internet innovation"
Showing result 1 - 5 of 6 swedish dissertations containing the words customer Internet innovation.
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1. Interface Strategies. Internet and the Business of Large Swedish Daily Newspapers
Abstract : The dissertation analyses how large daily newspapers in Sweden have used the Internet in business. The focus is put on the managerial challenge of handling the Internet as a new distribution technology in the newspaper world. READ MORE
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2. Web-Enabled Customer Involvement in Innovation Activities : a Firm's Perspective
Abstract : Customer involvement in innovation activities is a common practice among companies in most industries. It has been widely researched by scholars to demonstrate its risks and advantages. Yet, the growing importance and recognition of the Internet are transforming the scope, boundaries, and dynamics of interactions among firms and customers. READ MORE
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3. Customer Involvement in New Service Development
Abstract : Services are distinguished by interaction, where customers play an interesting and multifaceted role not only in receiving and consuming the service, but also in serving as participants in production and delivery. Accordingly, value is defined by and co-created with the consumer and determined by the user on the basis of value-in-use rather than embedded in predefined output. READ MORE
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4. Going digital : Business model innovation in omni-channel retailing
Abstract : Over the last ten years, digital technologies have had immense effect on the way we live and work, on organizational forms, and on industrial trends. These effects have not left retail industries and their various actors untouched, but have rather forced them to adapt to the changing environment. READ MORE
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5. A comprehensive framework for the adoption of techno-relationship innovations : Empirical evidence from eCRM in manufacturing SMEs
Abstract : Information Technology (IT) plays a significant role in today business competition. A prominent role is that it helps a firm to manage relationships with customers effectively. Adoption of appropriate technology can lead the firm to greater business competency, improve its business performance, and ensure it retains its competitive advantages. READ MORE